Nandni Kohli
Summary
Results-driven Senior Business Development Manager with a proven track record of driving revenue growth and forging strategic partnerships. Seeking a challenging opportunity to leverage my expertise in business development, market analysis, and team leadership to contribute to the success of a dynamic organization.
Overview
12
12
years of professional experience
Work History
Senior Business Development Manager
MissionCare Collective
12.2022 - 09.2023
- Strategic Business Development: Developed and executed comprehensive business development strategies to drive revenue growth and market expansion.
- Market Analysis: Conducted in-depth market research and competitive analysis to identify emerging trends, opportunities, and threats, enabling data-driven decision-making.
- Client Relationship Management: Cultivated and nurtured strong relationships with key clients, ensuring their needs were met and exceeded through tailored solutions.
- Cross-Functional Collaboration: Collaborated closely with marketing teams to create effective sales collateral, campaigns, and brand-building initiatives, resulting in increased brand visibility.
- Performance Analysis: Provided regular performance reports and KPI analysis to the executive team, offering insights for strategic decision-making.
- Client Onboarding and Support: Worked closely with implementation teams to ensure seamless client transitions from onboarding to ongoing support.
- Client Training: Ensured clients were well-versed in both our products and market nuances, enhancing overall customer satisfaction through customized strategy sessions.
- Customer Advocacy: Acted as a customer advocate, actively listening to client feedback and surfacing opportunities and risks to management.
- Product Knowledge: Assisted clients in maximizing value from product updates and new services, guiding them to leverage the latest offerings.
- Sales Forecasting: Utilized monthly forecasting and pipeline management to make independent and strategic decisions, contributing to consistent revenue growth.
- Product Demonstrations: Conducted persuasive sales presentations and product demos to showcase the benefits of MissionCare's solutions.
Customer Success Manager
ShiftMed
09.2022 - 12.2022
- Acted as a trusted strategic advisor for key decision-makers across assigned accounts and markets.
- Trained and mentored new hires, resulting in an increase in employee satisfaction.
- Coordinated with leadership to develop and implement best practices and policy changes for successful growth.
- Resolved challenges or issues by gathering and assessing information, taking advice, and using judgment consistent with the company's standards, best practices, policies, and procedures.
- Developed and maintained strong, long-lasting client relationships.
- Analyzed healthcare professions' trends and adjusted to maximize partner experience.
- Promoted client satisfaction through exemplary customer service and problem resolution.
- Proactively anticipated account's needs by analyzing trends.
- Provided accurate documentation of account preferences and current contacts.
Account Manager II
ShiftMed
04.2019 - 09.2022
- Oversaw assigned accounts and market territory success.
- Oversaw all staffing needs and operations to ensure successful recruiting of caregivers to promote client satisfaction
- Coordinated accounts scheduling needs and worked with the internal team to optimize staffing fulfillment.
- Created process by taking an analytical approach to complex solving issues while maximizing accounts.
- Designed new demand management models and tools to optimize contract performance and improve outcomes
- Coordinated with leadership to develop and implement best practices and policy changes for successful growth.
- Resolved internal challenges or disputes by accessing information and aligned with the company's standards, best practices, policies, and procedures.
Support Associate
Mirixa Corporation
01.2017 - 01.2019
- Collaborated with pharmacists to facilitate Medication Therapy Management (MTM) programs, improving patient medication adherence and health outcomes
- Promoted within my first three months in this role.
- Maintained comprehensive patient records, ensuring accuracy and adherence to privacy regulations
- Efficiently handled and resolved misdirected faxes received in healthcare clinics, ensuring the security and confidentiality of patient information
- Effectively communicated with patients, healthcare providers, and external organizations to resolve any issues arising from misdirected faxes in a professional and timely manner.
Certified Pharmacy Technician
CVS Pharmacy
10.2014 - 01.2017
- Filled and dispensed prescription medications accurately and efficiently, adhering to all safety and quality standards
- Assisted pharmacists in verifying and processing prescription orders, ensuring compliance with legal and regulatory requirements
- Maintained a high level of customer service by addressing patient inquiries, providing medication counseling, and offering guidance on over- the- counter products
- Assisted with insurance claims and billing
- Trained new pharmacy techs and demonstrated proficiency in using pharmacy software and technology to facilitate prescription processing and data management.
Administrative Assistant
Fullerton & Knowles P.C
01.2012 - 01.2013
- Acted as the primary point of contact for clients, answering inquiries, and relaying messages promptly and professionally.
- Maintained and organized legal documents, contracts, and case files implementing a meticulous filing system to streamline retrieval and reference.
- Assisted in legal research tasks.
Managed office supplies and inventory. - Maintained confidentiality and handled sensitive information with the utmost discretion.
Education
Bachelor of Science - Neuroscience
George Mason University
Fairfax, VA12.2016
Skills
- Strategic planning
- Market Analysis
- Sales and Revenue Growth
- Relationship Management
- Team Leadership
- CRM Software
- Microsoft Office 365
- HubSpot
- Google IT Support Certification
Additional Information
US CITIZEN
Languages
English
Hindi
Punjabi
Timeline
Senior Business Development Manager
MissionCare Collective
12.2022 - 09.2023
Customer Success Manager
ShiftMed
09.2022 - 12.2022
Account Manager II
ShiftMed
04.2019 - 09.2022
Support Associate
Mirixa Corporation
01.2017 - 01.2019
Certified Pharmacy Technician
CVS Pharmacy
10.2014 - 01.2017
Administrative Assistant
Fullerton & Knowles P.C
01.2012 - 01.2013
Bachelor of Science - Neuroscience
George Mason University
Similar Profiles
Kelly AtwaterKelly Atwater
Enterprise Account Director at MissionCare Collective (myCNAjobs, CoachUp Care, MissionCare)Enterprise Account Director at MissionCare Collective (myCNAjobs, CoachUp Care, MissionCare)
Haley GuignardHaley Guignard
Workforce Engagement and Support Resources at MissionCare CollectiveWorkforce Engagement and Support Resources at MissionCare Collective
Jenny Carlton WhiteJenny Carlton White
Handmade Crafts Artist at The Covenant Collective; An Artist CollectiveHandmade Crafts Artist at The Covenant Collective; An Artist Collective