NANDO ABOUO

Adept at optimizing logistics and fleet management, I significantly enhanced operational efficiency at US Embassy, Abidjan. Leveraging skills in efficient documentation management and problem-solving, I streamlined processes, fostering teamwork across departments. My proactive approach resulted in cost savings and improved productivity, showcasing my ability to effectively manage resources and communicate across teams.

Hired as truck driver, I didn't let any moment go to waste. Instead of idling, I took the initiative to familiarize myself with all the administrative duties outlined in my job requirements.

I consistently went above and beyond, embodying the qualities of a dedicated and proactive employee. I executed duties precisely and consistently inquired if there was anything more I could contribute to before concluding the day.

I demonstrated an exceptional capacity for learning and adapting while swiftly acquired the skills to manage hotel reservations for diplomatic couriers visiting Abidjan biweekly, handled cargo bookings and prepare monthly cargo cost and airline tickets cost reports and meticulously organized the vault, which contains highly sensitive diplomatic pouches. Navigating those tasks can be challenging, but I ensured that be handled with utmost accuracy.

I also became well-versed in establishing crucial points of contact at the airport, ensuring the smooth passage of diplomatic cargo through security protocols. My ability to process temporary airport access badges further enhanced our operational efficiency.

Furthermore, I seamlessly stepped into both drivers' roles when the second driver went on annual leave and extended my support to the administrative assistant with documentation tasks. Despite room availability challenges, my exceptional problem-solving skills came to the forefront when I negotiated hotel accommodations for the courier transporting diplomatic pouches from Washington during the AFCON (African Cup Of Nations). Additionally, I efficiently managed the return of $1,200 to a courier who had to depart prematurely due to an emergency, showcasing my commitment to customer service and reliability.

I have the rare ability to work independently, delivering outstanding results without constant supervision. My contributions have been invaluable to our team, and I am genuinely excited to begin new adventure working alongside new co-workers and witness the remarkable achievements that lie ahead.

1- FACT Certificate: Foreign Affairs Counter Threat.

2- SMITH-SYSTEM Certificate: Defensive Driving Course

1- EAGLE AWARDS

• For exceptional work ethic and proactive problem-solving and invaluable contribution at the Abidjan Regional Diplomatic Courier Hub Office (ARDCH).
• For providing outstanding service for the Embassy community and supporting the transition of the International Community School Association (ICSA)

2- SAFE DRIVER AWARDS

• For having driven for years in the service of the Government of the United States without being involved in an accident.

3- DRIVE-CAM AWARDS

• For demonstrating exceptional safe driving and having the lowest risk score among all mission drivers for mentioned period.