NANESHA CAGE
Irving
Summary
Detail-oriented and compassionate healthcare professional with experience in clinical research, hospital administration, and patient support. Skilled in Epic software, HIPAA compliance, patient scheduling, and healthcare data accuracy. Currently preparing to enter a Respiratory Therapy program (Spring 2025), seeking a healthcare support role to gain hands-on experience while advancing toward licensure.
Overview
9
9
years of professional experience
Work History
Recruiter – Medical Research Studies
Alliance Clinical Network
09.2024 - 09.2025
- Recruited and screened participants for paid clinical studies, ensuring eligibility compliance with study protocols.
- Educated patients on study procedures, risks, and compensation.
- Maintained accurate records in Applicant Tracking Systems (ATS) and study databases.
- Collaborated with clinical research teams to support ongoing trials and participant retention.
Admin – Finance Department
Ridgeview Medical Center
02.2020 - 08.2024
- Transferred to remote after relocating to Texas.
- Oversaw financial documentation including invoices, receipts, and expense reports.
- Leveraged financial software and databases to streamline reporting and enhance efficiency.
- Collaborated across departments to support hospital operations and workflow.
- Assisted with projects focused on data organization and process improvements.
Medical Receptionist
Park Nicollet Radiology
03.2017 - 02.2020
- Checked in patients across multiple radiology clinics, verifying insurance, updating records, and ensuring HIPAA compliance.
- Scheduled, rescheduled, and confirmed patient appointments in Epic system for imaging and specialty clinics.
- Rotated between call center and front desk coverage to meet staffing needs, adapting quickly to high-volume environments.
- Supported clinical staff by preparing patient charts and directing patients to appropriate care areas.
- Delivered compassionate customer service, ensuring a smooth patient experience in high-stress settings.
Education
Bachelor of Science - Family and Human Development
Arizona State University
06.2021
A.A. - Medical Receptionist and Medical Office Assistant
Minneapolis Community & Technical College
Minneapolis, MN05.2016
High School Diploma - undefined
Park Center High School
Brooklyn Park, MN06.2013
Associate of Applied Science - Respiratory Therapist
Dallas College
Dallas, TX05-2027
Skills
- Epic Software / EMR
- HIPAA Compliance
- Patient Scheduling & Registration
- Clinical Trial Support
- Applicant Screening
- Medical Coding
- Healthcare Administration
- Customer Service
- Microsoft Office Suite
- CRIO
- FIVE9
- Skilled in utilizing Google Workspace applications
Timeline
Recruiter – Medical Research Studies
Alliance Clinical Network
09.2024 - 09.2025
Admin – Finance Department
Ridgeview Medical Center
02.2020 - 08.2024
Medical Receptionist
Park Nicollet Radiology
03.2017 - 02.2020
A.A. - Medical Receptionist and Medical Office Assistant
Minneapolis Community & Technical College
High School Diploma - undefined
Park Center High School
Bachelor of Science - Family and Human Development
Arizona State University
Associate of Applied Science - Respiratory Therapist
Dallas College
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