Naneska Rivera
Hospital Housekeeper
Fayetteville,NC
Summary
Dedicated professional with a proven track record at Rochester Original Health, excelling in patient room cleaning and customer service. Leveraged sterilization techniques and interpersonal skills to enhance hospital cleanliness and client satisfaction. Achieved significant improvements in infection control and patient experience, demonstrating a commitment to excellence and safety in all tasks.
Overview
33
33
years of professional experience
Work History
Hospital Housekeeper
Rochester Original Health
12.2020 - 05.2023
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
- Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
- Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
- Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
- Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Técnica De Uñas
Negocio Propio
01.1990 - 03.2015
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Maintained clean and sanitized workstation, ensuring safe environment for clients.
- Implemented effective sterilization and disinfection practices, minimizing health risks for clients.
- Cleaned and sanitized tools and equipment before each client.
Education
Curso Completo - Técnica De Uñas
Nails Unlimited Academy
Bayamón, Puerto Rico 08.1997
Hight School
Pedro Albizu Campo
Levittown,Puerto Rico 08.1997
Skills
- Patient room cleaning
- Restroom maintenance
- Waste segregation
- Sterilization techniques
Languages
Español
Full Professional
Inglés
Elementary
Timeline
Hospital Housekeeper
Rochester Original Health
12.2020 - 05.2023
Técnica De Uñas
Negocio Propio
01.1990 - 03.2015
Curso Completo - Técnica De Uñas
Nails Unlimited Academy
Hight School
Pedro Albizu Campo
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