Nanette Harris
Lincoln,CA
Summary
Background in cash handling, medical billing and Customer Service looking for a part time position.
Overview
37
37
years of professional experience
Work History
Director, Patient Financial Servicse
UnitedHealth Group
11.2010 - 12.2023
Managed a staff of 40+ that handled billing, cash collection and Customer Service for an Acute Care and Trauma level III Hospital.
Manager, Billing/Customer Service
Sutter Health Northbay
09.2008 - 11.2010
Managed the billing department for the physician offices associated with Sutter Northbay.
Customer Service Supervisor
Santa Rosa Memorial Hospital
06.2005 - 09.2008
Supervised the Customer Service staff responsible for patient calls and correspondence.
Office Manager
Robert Yohai, MD
10.2002 - 06.2005
Managed the Ophthalmology office including staff, scheduling, billing and vendor management.
Manager, Provider Relations
Health Plan of the Redwoods
05.1987 - 10.2002
Managed the staff that acted as the liaison between the Health Plan and the providers contracted with the Health Plan.
Education
Associate of Arts -
Santa Rosa Junior College
Santa Rosa, California, CA06-1981
Skills
- Verbal and written communication
- Multitasking and organization
- Customer service
- Cash Handling/Balancing
- Computer Skills - Word, Excel
Timeline
Director, Patient Financial Servicse
UnitedHealth Group
11.2010 - 12.2023
Manager, Billing/Customer Service
Sutter Health Northbay
09.2008 - 11.2010
Customer Service Supervisor
Santa Rosa Memorial Hospital
06.2005 - 09.2008
Office Manager
Robert Yohai, MD
10.2002 - 06.2005
Manager, Provider Relations
Health Plan of the Redwoods
05.1987 - 10.2002
Associate of Arts -
Santa Rosa Junior College