Nanette Steinbrecher
Bend,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Nursery Associate / Nursery Leader
Bend Pine Nursery
03.2019 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or type.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining nursery grounds and appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers and business customers.
- Recommended complementary purchases to customers, increasing revenue.
- In addition to lead salesperson, promoted to being in charge of tree care and merchandising
Showroom Coordinator
Ferguson Bath, Kitchen & Lighting Gallery
06.2021 - 01.2023
- Provided prompt, courteous service to every individual entering showroom.
- Generated personal sales to meet or exceed established sales goals.
- Managed custom projects by completing initial quotes, design and sample requests.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Assigned customers to individual consultants by considering factors such as previous training, current abilities and general knowledge.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Researched issues to obtain appropriate answers to customer inquiries.
- Promoted business' development by building and maintaining relationships with new clients.
- Liaised with team to identify and develop sales and promotional events.
Bookkeeping Administrative Assistant
Searing Electric & Plumbing
05.2000 - 02.2019
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Corrected discrepancies in financial records for balanced books.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Implemented orderly, organized filing systems for easy record retrieval.
- Maintained inventory of office supplies and placed orders.
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Generated financial reports and summaries for management review.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
Bookkeeping & Record Keeping
Chemeketa Community College
Salem, OR1986
High School Diploma -
Douglas McKay High School
Salem, OR1985
Skills
- POS Inventory System Operation
- Merchandise Promotion and Display
- Cash Register Operations
- Customer Needs Assessments
- Customer Experience
- Transplanting and Potting Trees & Plants
- Professional Relationships
- Tree & Plant Care
- Cash Counting
- Positive Customer Engagement
Timeline
Showroom Coordinator
Ferguson Bath, Kitchen & Lighting Gallery
06.2021 - 01.2023
Nursery Associate / Nursery Leader
Bend Pine Nursery
03.2019 - Current
Bookkeeping Administrative Assistant
Searing Electric & Plumbing
05.2000 - 02.2019
Bookkeeping & Record Keeping
Chemeketa Community College
High School Diploma -
Douglas McKay High School
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