Overview
Work History
Education
Skills
Timeline
Generic

Nanette Welter

Kathleen,GA

Overview

37
37
years of professional experience

Work History

Site Supervisor

Nevada Comprehensive Pain Center
Henderson, Nevada
03.2022 - Current
  • Organized daily workflow for the team, ensuring tasks were completed on time.
  • Managed daily operations of the medical clinic, including scheduling appointments and assigning tasks to staff.
  • Developed policies and procedures for efficient workflow in the clinic.
  • Provided support to staff members by offering guidance on difficult cases or providing additional resources as needed.
  • Reviewed patient records to ensure accuracy and compliance with state regulations.
  • Monitored all clinical activities and provided feedback to staff members when necessary.
  • Conducted performance evaluations of medical personnel, including physicians, nurses, technicians.
  • Implemented quality assurance practices to ensure optimal patient care standards were met.
  • Resolved conflicts between medical personnel or between patients and staff members in a timely manner.
  • Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Liaised between physician and patient, answering questions and delivering test results.
  • Reviewed patient records to identify diagnosis and procedure codes for billing purposes.
  • Reviewed patient records and verified insurance eligibility.
  • Coordinated referrals with primary care physicians, specialists, and other healthcare providers.
  • Prepared referral documents containing patient information, diagnosis codes, treatment plans, and provider information.
  • Communicated with patients regarding their referrals and answered any questions they had about the process.
  • Provided patient education and answered questions regarding the surgery process.
  • Created and managed surgical schedules for multiple surgeons.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.

Sales Support Specialist

Crown Bolt
Aliso Viejo, CA
10.1993 - 06.2024
  • Answered customer inquiries regarding products, pricing, and availability.
  • Maintained accurate records of customer orders and inquiries.
  • Resolved order issues by consulting with appropriate departments.
  • Provided administrative support to sales team and maintained customer records.

Support Staff Aide Special Needs

Clark County School District, CCSD
Las Vegas, Nevada
05.2012 - 05.2013
  • Assisted teachers with classroom activities and instruction.
  • Provided individualized tutoring to struggling students.
  • Organized materials for the teacher's use in the classroom.

Chief Receptionist

Penn Lithographics
Cerritos, CA
03.1990 - 09.1992
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.

Secretary to Project Engineer

Kennedy/Jenks/Chilton
Irvine, CA
01.1989 - 04.1990
  • Created and edited documents, spreadsheets, and presentations using Microsoft Word, Excel, and PowerPoint.
  • Proofread documents for grammar and spelling errors.
  • Entered data into templates to create customized letters and reports.

Secretary to President

Los Angeles Records Service
Cypress, CA
06.1987 - 01.1989
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.

Education

Certified Clinical Medical Assistant

Las Vegas Medical Assistant School
Las Vegas, NV
11-2016

High School Diploma -

Richard Gahr High School
Cerritos, CA
06-1987

Skills

  • Appointment scheduling
  • Workflow optimization
  • Office management
  • Office supply inventory control
  • Telephone skills
  • Time management
  • Referral verification
  • Staff management
  • Office equipment operations
  • Phone etiquette
  • Patient registration
  • Insurance verification
  • Medical billing
  • HIPAA compliance
  • Medical charting
  • Medical records management
  • Patient relations

Timeline

Site Supervisor

Nevada Comprehensive Pain Center
03.2022 - Current

Support Staff Aide Special Needs

Clark County School District, CCSD
05.2012 - 05.2013

Sales Support Specialist

Crown Bolt
10.1993 - 06.2024

Chief Receptionist

Penn Lithographics
03.1990 - 09.1992

Secretary to Project Engineer

Kennedy/Jenks/Chilton
01.1989 - 04.1990

Secretary to President

Los Angeles Records Service
06.1987 - 01.1989

Certified Clinical Medical Assistant

Las Vegas Medical Assistant School

High School Diploma -

Richard Gahr High School

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Nanette Welter