Nanette Young
Gonzales,LA
Summary
Dedicated Registered Nurse and skilled Regional Administrator with over 28 years experience providing quality, patient-centered care in hospital and clinic settings. Solid credentials and diversely experienced with comprehensive background in Urgent Care, Vascular, Urology, Surgery, Hospice and Cardiology nursing. Eager to contribute to team success through hard work, attention to detail, excellent organizational skills with high customer service standards.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Regional Administrator
Premier Health Consultants
12.2021 - Current
- Managed clinical oversight for 19 Urgent Care Clinics.
- Managed clinical oversite for Occupational Medicine Clinic.
- Trained new and existing staff on quality control procedures.
- Developed and distributed notifications for important policy changes, news and clinical updates.
- Implemented necessary changes based on evaluation of staffing requirements evolved around patient census.
- Action Plan Manager & Team Leader for UCA accreditation.
- Performed review, revision and creation of Operational Policies for Convenient Care/Premier Health entities.
- Quality Management Team Leader 2016 CLIA Regulatory Updates
Center Manager III
Premier Health Consultants
01.2021 - 12.2021
- Devised processes to boost long-term business success and increase profit levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed work and performance of more than 57 employees.
- Trained new and existing staff on proper performance of quality control procedures.
- Developed and distributed notifications for important policy changes, news and clinical updates.
- Implemented necessary changes based on evaluation of staffing requirements evolved around patient census.
- Processed payroll for over 57 employees as part of sound human resources and financial management strategies.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised daily operations of multi-million dollar Occupational Medicine and Urgent Care operation.
- Proven ability to learn quickly and adapt to new situations
Director of Implementations & Special Projects
Premier Health Consultants
01.2020 - 01.2021
- Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
- Collaborated with management, strategic team members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
- Supported trouble sites to mitigate obstacles and foster successful client delivery.
- Developed and maintained positive relationships with employees.
- Mitigated costs while collaborating with vendors to manage inventory items.
Regional Administrator
Premier Health Consultants
09.2006 - 02.2020
- Managed clinical oversight for 11 Urgent Care Clinics.
- Trained new and existing staff on quality control procedures.
- Developed and distributed notifications for important policy changes, news and clinical updates.
- Implemented necessary changes based on evaluation of staffing requirements evolved around patient census.
- Action Plan Manager & Team Leader for UCAOA accreditation.
- Performed review, revision and creation of Operational Policies for Convenient Care/Premier Health entities.
- Quality Management Team Leader 2016 CLIA Regulatory Updates
Staff Nurse/Case Manager
Odyssey Healthcare
11.2003 - 09.2006
- Performed primary care, case management, and medication management.
- Provided behavioral/emotional support for patients as well as their family members.
- Partnered with team of registered nurses, medical assistants, chaplain and social workers to achieve overall well-being of all patients.
- Educated patients and caregivers on healthcare protocols and processes.
Staff Nurse
Southeastern Cardiology Consultants
05.1996 - 09.2003
- Documented patient information obtained from interviews into electronic medical record
- Operated Coumadin and Lipid Clinics; provided patient education regarding medication and dietary guidelines
- Performed EKG, Holter and Event Monitor placement, pacemaker interrogation/interpretation; stress testing.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Observed and reported patient condition, progress and medication side effects to accurately document updates & reported changes to to discuss treatment with physicians.
Staff Nurse
Our Lady Of The Lake Regional Medical Center
06.1994 - 12.1996
- Clinical oversight for 48-bed unit as charge nurse.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up/home care.
- Assessed medical status of patients pre and post-operation by checking vital parameters and supervising food intake.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
Education
Associate of Science - Nursing
Our Lady of The Lake College
05.1994
Skills
- Proficient in clinical & medical laboratory procedures with focus on point of care testing & physical assessments
- Quality assurance and control; proficiency with HIPAA, OSHA, & Corporate Compliance
- Proficient with Local, State and Federal regulatory requirements; CMS, CLIA, DEA, Pharmacy Board, DHH, OIG
- Purchasing, procurement & inventory control of supplies; new product introduction strategies
- Policy and program development along with employee training & aptitude assessment
- Microsoft Outlook, Word and Excel
- Budgeting
- Training and mentoring
Accomplishments
- Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Team Leader in Patient Care Processes for successful UCAOA Accreditation of 23 Urgent Care Clinics.
- Team Leader for multiple New/Start-Up Urgent Care Clinics; provided Go-Live support.
- Developed Manual for Site Managers; trained in responsibilities to ensure proper leadership at individual clinics.
- Supply Inventory Manager and Medication Formulary Manager for 23 Urgent Care Clinics.
- Participated in Advisory Committee for local Community College
- Participated in Regional Ebola Tabletop Exercise with local and state Offices of Homeland Security and Emergency Preparedness.
- Collaborated with team members in the development of first hybrid Urgent Care/Occupational Health Clinic for current employer.
Affiliations
Member of UCAOA
Infectious Disease Emergency Committee
Quality Management Committee for Policy and Procedures
Compliance Committee
Safety Committee
Operational Performance Council
Emergency Management Committee
Certification
- BLS certified through American Heart Association
- Certified Breath Alcohol Technician
- Certified Trainer for Draeger Breath Alcohol
- Certified Urine Drug Screen Collector
Timeline
Regional Administrator
Premier Health Consultants
12.2021 - Current
Center Manager III
Premier Health Consultants
01.2021 - 12.2021
Director of Implementations & Special Projects
Premier Health Consultants
01.2020 - 01.2021
Regional Administrator
Premier Health Consultants
09.2006 - 02.2020
Staff Nurse/Case Manager
Odyssey Healthcare
11.2003 - 09.2006
Staff Nurse
Southeastern Cardiology Consultants
05.1996 - 09.2003
Staff Nurse
Our Lady Of The Lake Regional Medical Center
06.1994 - 12.1996
Associate of Science - Nursing
Our Lady of The Lake College
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