Nang Naunt Naunt Lyne
Sterling,CT
Summary
Working as a food operation supervisor and quality control coordinator at LSG Sky Chefs which is airline catering company make me an expert in HACCP knowledge and operations management, significantly improving customer satisfaction and team productivity. I am skilled in training programs and employee scheduling. To seek and maintain part-time Server position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills. I hope to have an opportunity to discuss my qualifications. Please reach me out at 202-515-8338 or naunt.lyne@lsgskychefs.com. Thank you for your time.
Overview
2
2
years of professional experience
Work History
Food Operations Supervisor
LSG Sky Chefs
09.2023 - Current
- Improved food safety standards and maintain high-quality food preparations and visual presentation.
- Implementing action plans upon FDA, USDA, QSAI and monthly internal audits.
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained and supervised new staff to enhance customer service, provide daily feedbacks to staff members.
- Increased team productivity by providing ongoing coaching and performance feedback to staff members.
Quality Assurance Coordinator
Lsg Skychefs
01.2023 - 09.2023
- Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Labolatory testing on microbiology organism on food contact surfaces and food production area.
- Reported production malfunctions to managers and production supervisors.
- Establishing root cause analysis and recalls on internal products
- Provide monthly training on food safety awareness
Cashier
Wendy's
09.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Servsafe Certification -
Servsafe
Bachelor of Engineering - Civil Engineering
Taunggyi Technological University
Taunggyi03.2022
Skills
- Sanitation Standards
- Food presentation
- Food Service Operations
- HACCP Knowledge
- Allergen awareness
- Employee Scheduling
- Training programs
- USDA standards
- Food safety protocol
- Customer Service
- Food Preparation
- Operations Management
- Quality Control
Timeline
Food Operations Supervisor
LSG Sky Chefs
09.2023 - Current
Quality Assurance Coordinator
Lsg Skychefs
01.2023 - 09.2023
Cashier
Wendy's
09.2022 - 01.2023
Servsafe Certification -
Servsafe
Bachelor of Engineering - Civil Engineering
Taunggyi Technological University
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