Giselle Zaragoza
Chicago,Illinois
Summary
Experienced Intake Coordinator with background in managing patient admissions in healthcare settings. Strengths include high-level organizational skills, efficient multi-tasking, and effective communication. Have consistently streamlined intake procedures for improved operational efficiency. Skilled at fostering positive relationships with patients and staff while ensuring accurate documentation and adherence to compliance standards.
Overview
6
6
years of professional experience
Work History
Intake Coordinator
Rush University Medical Center
Chicago, Illinois
10.2021 - Current
- Monitored and updated patient records in electronic medical record system.
- Reviewed physician requests for surgeries, confirming eligibility criteria.
- Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
- Coordinated intake process for new clients, scheduling assessments and paperwork.
- Collaborated with multidisciplinary team to deliver quality client care.
- Created individualized service plans based on unique client needs.
- Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
- Resolved any discrepancies between patient records and pre-surgery documentation.
- Maintained an up-to-date list of available operating rooms and equipment for surgical teams.
- Ensured compliance with relevant regulations pertaining to the provision of services.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Monitored client progress and updated case files accordingly.
Medical Receptionist
Mount Sinai Hospital
Chicago, Illinois
01.2020 - 07.2021
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Education
High School Diploma -
Marie Sklodowska Curie Metropolitan High School
06.2016
Skills
- Computer literate
- Detail Oriented
- Efficient and reliable team player
- Problem-solving skills
- Documentation and reporting
- Office administration
- Organization skills
- Critical thinking
- Epic Systems
- Medical Condition Coding Software
- Data Entry
- Charting and clinical documentation
- Medical Terminology
- Medical Billing
Timeline
Intake Coordinator
Rush University Medical Center
10.2021 - Current
Medical Receptionist
Mount Sinai Hospital
01.2020 - 07.2021
High School Diploma -
Marie Sklodowska Curie Metropolitan High School
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