Nanishka Bernard
Davenport
Summary
Reliable and driven Office Manager with over 7 years of experience in administrative leadership, insurance sales, and tax preparation. Skilled in managing operations, building client relationships, and streamlining office functions. Strong organizational, communication, and problem-solving abilities. Dedicated to maintaining high standards of accuracy, compliance, and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tax Preparer
Dynamic Pro Advisors
12.2023 - Current
- Manage daily business operations and oversee tax filing processes.
- Prepare corporate and individual tax returns, extensions, and planning reports.
- Provide clients with strategies to minimize tax liabilities.
- Maintain secure, organized tax documentation and compliance records.
Health Insurance Sales Agent
Gosen Insurance Group
03.2017 - Current
- Consult with clients to assess insurance needs and provide coverage solutions.
- Developed a strong referral network, boosting policyholder base.
- Stay up to date with healthcare regulations and product offerings.
Sales Representative / Key Holder
T-Mobile
08.2024 - 02.2025
- Delivered personalized sales experiences to meet customer mobile and service needs.
- Managed opening and closing duties as key holder; ensured store readiness and security.
- Handled in-store merchandising, inventory audits, and cash reconciliation.
- Exceeded sales targets and contributed to team KPIs through proactive engagement.
- Trained new staff on T-Mobile systems and customer service standards.
Secretary to the General Manager
Rico's Handyman LLC
09.2018 - 04.2024
- Coordinated administrative functions including billing, payroll, and scheduling.
- Communicated with vendors and clients to ensure project and operational success.
- Maintained accurate financial and project documentation.
Tax & Insurance Office Manager
Zion Tax and Insurance
12.2017 - 08.2023
- Managed tax preparation and health insurance enrollment services.
- Handled staff training, inventory management, and payroll processing.
- Improved operational efficiency and regulatory compliance.
Education
Accounting and Finance
Inter American University of Puerto Rico
Guayama, PRHigh School Diploma - undefined
Escuela Virtual de PR
Skills
- Office & Staff Management
- Health & Life Insurance Sales
- Tax Preparation (Personal & Corporate)
- Payroll & Bookkeeping
- Scheduling & Administrative Support
- Vendor & Customer Relations
- Document Preparation & Compliance
- Strategic Thinking & Problem-Solving
- Payment & Inventory Processing
- Customer service
- Data entry
Certification
- Licensed Health Insurance Broker – Florida
- Florida Public Notary
- Certified Bookkeeper
Languages
Spanish
English
Timeline
Sales Representative / Key Holder
T-Mobile
08.2024 - 02.2025
Tax Preparer
Dynamic Pro Advisors
12.2023 - Current
Secretary to the General Manager
Rico's Handyman LLC
09.2018 - 04.2024
Tax & Insurance Office Manager
Zion Tax and Insurance
12.2017 - 08.2023
Health Insurance Sales Agent
Gosen Insurance Group
03.2017 - Current
High School Diploma - undefined
Escuela Virtual de PR
Accounting and Finance
Inter American University of Puerto Rico
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