Nanishka Salva
Jamestown
Summary
Dynamic professional with extensive experience at NYS Parks, excelling in calendar management and invoice processing. Proven ability to enhance office efficiency and foster positive visitor interactions. Adept at coordinating meetings and managing correspondence, while demonstrating strong problem-solving skills and a commitment to confidentiality.
Overview
10
10
years of professional experience
Work History
Secretary to the General Manager
NYS Parks
Bemus Point
04.2019 - Current
- Managed executives' calendars to keep track of events, meetings and activities.
- Processed invoices from vendors and suppliers according to company policy.
- Managed incoming emails, phone calls, and other correspondence in a timely manner.
- Coordinated meeting and work schedules for staff teams and executives.
- Ordered office supplies to keep stationary and inventory properly stocked.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained confidential information regarding organizational activities or personnel matters concerning the office of the General Manager.
- Greeted visitors in a professional manner and provided assistance as needed.
- Responded to customer issues to provide immediate resolution and improve retention.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Care Coordinator
The Chautauqua Center
Jamestown
09.2015 - 04.2018
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Educated clients on available resources and services within their communities.
- Scheduled appointments for clients with appropriate medical specialists.
- Communicated with patients with compassion while keeping medical information private.
- Assessed safety risks associated with living environments or activities of daily living.
- Responded promptly to inquiries from patients regarding their care plans.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Conducted initial assessments and evaluations of patient's needs.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Program Assistant/Breastfeeding Peer Counselor
Chautauqua County WIC Program
Jamestown
09.2015 - 04.2018
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Produced well-written, comprehensive reports and documents.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Maintained front desk to provide positive first impression.
- Created informational materials about programs and services available to the public.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Educated clients about the benefits of exclusive breastfeeding for infants up to 6 months old.
- Counseled families on the importance of nutrition during lactation.
- Attended conferences and workshops to stay current on evidence-based practices related to lactation.
- Evaluated infant weight gain over time using growth charts or other tools as necessary.
- Observed mother-infant dyads during feeding sessions and provided feedback as needed.
- Collaborated with health specialists and civic groups to determine community health needs and availability of services.
- Boosted community members' health knowledge through participation in health fairs and events.
Education
Some College (No Degree) - Music Education
JCC
Jamestown, NYSkills
- Calendar management
- Invoice processing
- Email correspondence
- Meeting coordination
- Office supply management
- Visitor reception
Languages
English
Professional
Spanish
Professional
Timeline
Secretary to the General Manager
NYS Parks
04.2019 - Current
Care Coordinator
The Chautauqua Center
09.2015 - 04.2018
Program Assistant/Breastfeeding Peer Counselor
Chautauqua County WIC Program
09.2015 - 04.2018
Some College (No Degree) - Music Education
JCC
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