Dynamic Property Manager with a proven track record at Elizabeth Gonzalez, excelling in budget development and conflict resolution. Expert in enhancing tenant satisfaction through effective rent collection and lease negotiation. Skilled in orchestrating permit management, upholding fire code safety, and ensuring operational excellence and compliance across various properties.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Property Manager
Elizabeth Gonzalez
Bronx
09.2014 - Current
Conducted regular property inspections to ensure compliance with regulations.
Oversaw rent collection processes and addressed payment inquiries promptly.
Implemented marketing strategies to attract prospective tenants effectively.
Developed budgets for property operations and monitored expenditures closely.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Met with committees to discuss and resolve legal and environmental issues.
Oversaw daily operations, maintenance, and administration of various properties.
Front of House Associate
The Public Theater
New York
07.2025 - 09.2025
Greeted and assisted patrons upon arrival at the theater.
Managed ticket sales and entry processes for daily evening show.
Provided information about performances and venue amenities to guests.
Maintained cleanliness and organization in public areas of the theater.
Handled customer inquiries and resolved minor issues promptly.
Collaborated with team members to ensure smooth event operations.
Assisted in setting up and breaking down event spaces as needed.
Monitored audience behavior to ensure a positive experience for all guests.
Associate Banker
Ponce De Leon Federal Bank
Bronx
03.1999 - 05.2009
Assisted customers with account inquiries and transaction processing.
Managed daily cash handling and balanced cash drawers accurately.
Maintained customer records and updated account information promptly.
Processed loan applications and gathered necessary documentation efficiently.
Collaborated with team members to streamline banking operations effectively.
Educated clients on banking products and services available to them.
Ensured compliance with bank policies and regulatory requirements consistently.
Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
Assisted in training new employees as needed.
Established strong relationships with customers to increase customer loyalty.
Educated customers about the features and benefits of different types of banking products offered by the bank.
Ensured compliance with banking regulations and procedures in daily operations.
Education
Associate of Arts - Sociology
Bronx Community College
Bronx, NY
08-2010
Skills
Property management
Budget development
Lease negotiation
Rent collection
Event coordination
Customer relationship management
Conflict resolution
Certification
Certified in adult and pediatric first aid/CPR/AED August 2005.