Nannette Musgrove
JACKSONVILLE,FL
Summary
Detail-oriented shipping professional with extensive experience in coordinating shipping operations and mentoring team members. Known for optimizing logistics and enhancing inventory management, leading to reduced operational delays and improved service levels.
Overview
13
13
years of professional experience
Work History
Shipping Supervisor
Southeastern Shower Doors
05.2022 - Current
- Supervised daily shipping operations to ensure timely dispatch of products.
- Implemented process improvements, enhancing efficiency in order fulfillment and inventory management.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Developed standard operating procedures for team to follow and maintained records of activities.
Assistant Shipping Supervisor
SAFT
05.2013 - 05.2022
- Coordinated shipping schedules to optimize logistics and improve delivery efficiency.
- Monitored inventory levels, ensuring accurate stock management and timely replenishment.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enforced team adherence to safety regulations and protocols.
- Assigned tasks to team members to complete within designated time frames.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Collaborated with other departments, such as sales or customer service, to resolve any issues that arose during the shipping process.
Education
High School Diploma -
Andrew Jackson High
Jacksonville, FL05-1986
Skills
- Warehouse management
- Shipping procedures
- Staff supervision
- Hazmat and international shipping
- Stock control
- Order fulfillment
- Shipping and receiving
- Forklift operations
- MS office
- Word processing
- Loading and unloading
- Multitasking
Timeline
Shipping Supervisor
Southeastern Shower Doors
05.2022 - Current
Assistant Shipping Supervisor
SAFT
05.2013 - 05.2022
High School Diploma -
Andrew Jackson High