Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Nannette Sloan-Slaughter

Texarkana,TX

Summary

Management professional specializing in high-performing team development and cross-functional collaboration. Achieved significant results in implementing innovative solutions for complex business challenges in global healthcare compliance and privacy regulations. Expertise in creating enterprise-wide compliance strategies and enhancing operational effectiveness within healthcare frameworks. Proven track record of fostering a culture of ethics and collaboration while driving sustainable growth.

Overview

32
32
years of professional experience

Work History

Vice President-Compliance & Privacy Officer

Sagility
Atlanta, GA
04.2024 - Current

Developed and executed enterprise-wide compliance strategies aligned with organizational risk tolerance and healthcare regulations.

  • Oversaw global compliance operations, ensuring alignment with client obligations and regulatory expectations.
  • Partnered with executive leadership to foster a culture of ethics and compliance throughout the organization.
  • Directed compliance programs for workforce exceeding 45,000 employees across multiple regions.
  • Led compliance risk assessments, monitoring activities, audits, and investigations to identify vulnerabilities.
  • Designed and delivered comprehensive education programs to enhance regulatory awareness among employees.
  • Established governance frameworks and reporting systems to ensure operational integrity and regulatory readiness.
  • Collaborated with legal teams to maintain adherence to privacy laws and monitor data protection practices.

SENIOR ASSOCIATE VICE PRESIDENT

EXL SERVICES
10.2022 - Current
  • Direct organizations accreditation, licensing, and certification compliance programs by;
  • Ensured compliance with Global NCQA, URAC Health Utilization Management (HUM), and Workman’s Compensation (WCUM) regulations.
  • Facilitated survey readiness activities to meet regulatory and contractual requirements for URAC and NCQA accreditation in Utilization Management, Case Management, and Population Health.
  • Oversight of the completion, and analysis of department accreditation audits.
  • Oversight of Global Clinical Policies Monthly and Annual Reviews.
  • Creation and development of work plans, timelines, and gap analysis to assess survey readiness for URAC AND NCQA accreditation and compliance with state and federal regulations.
  • Collaborated with stakeholders to identify organizational gaps for survey readiness, implemented processes to meet standards, and monitored progress for completion.
  • Oversight and participation in the preparation of the on-site and virtual audits and surveys.
  • Facilitated communication with accreditation and governing bodies to ensure compliance standards were met.
  • Conducted comprehensive contract reviews to maintain compliance with all relevant regulations.

SENIOR DIRECTOR/CONSULTANT

INCOMM PAYMENTS
11.2021 - 09.2022
  • Directed development, operations, and management of healthcare compliance programs for monitoring, reporting, accreditation, and certification processes.
  • Directed compliance programs for organizations by establishing governance frameworks.
  • Developed compliance culture while fostering strong relationships with departments, clients, and leadership.
  • In the process of implementing a continuous monitoring program for industry frameworks for healthcare and banking and finance to include HITRUST, HIPAA, CMS, PCI, NIST Cybersecurity Framework, NIST Privacy Framework, GDPR, CCPA, NYFDS, NIST 800-53r5, ISO and others' states requirements.
  • Creation and Implementation of First Tier, Downstream and Related Entities (FDR) monitoring Program.
  • Created and implemented stronger Fraud, Waste, Abuse Policies and Training.
  • Assisted Assurance with creation of SIU and Auditing Program according to CMS, HHS, and OIG requirements.

VICE PRESIDENT/SENIOR DIRECTOR

MEDECISION
10.2015 - 11.2021
  • Successfully organized and led our Organization in the New Beta Pre-validation for software applications for NCQA Population Health.
  • Directing the development, operations and management of corporate compliance programs and projects for the identification and management for monitoring, reporting, accreditation, and certification process.
  • Directed government and accreditation programs to ensure compliance and operational effectiveness.
  • Developed compliance culture and fostered strong relationships across departments and leadership to enhance collaboration.
  • Creating and implementing educational programs including written documentation guides, media presentations, workshops, and seminars for HIPAA, MACRA, HL7, Terminology, MIPS, HEDIS, Quality Measures, Advanced Payment Models, ACOs and Meaningful Use.
  • Develop compliance audit programs and monitor teams that oversee operational audits for SOC2, HIPAA, HITRUST, NIST, FISMA, PCI, and MARSe.
  • Assist in the analysis of compliance risk and create strategies to provide risk mitigation by designing and maintaining compliance forms, corporate policies, software release regulatory checklists and compliance plan.
  • Evaluate compliance reports, investigations and potential compliance violations and assist legal team in research.
  • Facilitated corporate compliance committee discussions to align strategies and improve overall compliance effectiveness.
  • Coordinated internal certification processes for URAC and NCQA.
  • Leveraging expertise in NCQA and certification to help consulting organization engage clients in mock audits.

SENIOR MANAGER

RICOH AMERICAS
08.2013 - 10.2015
  • Instrumental in revitalization of the Healthcare Consulting vertical as well as managed the Process Optimization Team.
  • Managed business analysis and supported pre-sales efforts by leveraging healthcare expertise to drive business closure.
  • Planned and executed reorganization and standardization of the Process Optimization solution and team.
  • Developed and communicated value proposition for assigned solutions in global healthcare portfolio to sales team, contributing to creation of sales tools that enhance the healthcare selling process.
  • Functioned as the internal and external subject matter expert for assigned Healthcare Industry solutions.
  • Developed and led educational and training efforts for knowledge transfer of the Rapid Process Analysis methodologies to Ricoh Latin America and Canada.
  • Initiated development of standard deliverables for customers related to Rapid Process Analysis, improving consistency and clarity of service offerings.
  • Assisted in creation of marketing materials for Ricoh Healthcare for HIPAA and Meaningful use requirements and Rapid Process Assessment.
  • Represented Ricoh as speaker at national events such as ADHI and BCBS as well as published blogs and white papers in association with the Dodge Group for HIPAA, Meaningful Use and Healthcare Mobility and Infrastructure.

DIRECTOR ALLSCRIPTS

ECLIPSYS
10.2007 - 08.2013
  • Key Results: Successfully led EHR product certification for both US and Global markets from 2009 through 2013, ahead of schedule or on time and within the budget perimeters.
  • Managed large-scale enterprise certification projects, trained incoming certification project managers, defined product definitions, validated designs, budgeting, and personnel management and helped define company's overall product strategy.
  • Validated company solutions for security, auditing, and privacy compliance with government and workflow standards, ensuring successful deployment aligned with Meaningful Use requirements.
  • Directed initiatives to improve support for Canadian customers, streamlining issue resolution processes.
  • Managed budgets and resources for Government Affairs and product certification, optimizing financial strategies for project execution.
  • Represented the company for EHRVA, HITSP, AHIC, NEHIC, HITSP Tiger Team, IHE, and HL7 TC/215 EHR Workgroup for International EHR Standards, CCHIT and Meaningful Use certification requirements reviews in conjunction with HIMSS as well as Infoway Canada Collaborative Standards Committee.

Education

BBA - Business Administration, Marketing, Economics, Finance

TEXAS A & M UNIVERSITY
TEXARKANA, TEXAS
01-1986

Skills

  • Healthcare compliance
  • Corporate compliance
  • Regulatory compliance
  • Regulatory interpretation
  • Regulation Enforcement
  • Compliance strategy
  • NCQA
  • Population Health
  • Utilization review
  • Audit management
  • Internal audits
  • Risk management
  • Governance frameworks
  • Certification readiness
  • Process Optimization/Methodology
  • Process optimization
  • Data analysis
  • Data analytics
  • Operations Analyst
  • Troubleshooting
  • Quality Control Analysis
  • Best practice
  • Internal standards
  • Regulatory standards
  • Healthcare regulations
  • Vendor management
  • Client Engagement
  • Stakeholder Engagement
  • Cross-functional team leadership
  • Cross-functional team management
  • Cross-functional team coordination
  • Cross-functional collaboration
  • Team leadership
  • Department leadership
  • Administrative oversight
  • Operational oversight
  • Performance improvements
  • Strategy
  • Strategic planning
  • Problem solving
  • Complex Problem Solving
  • Innovation management
  • Organizational development
  • Budget preparation
  • Budget oversight
  • Documentation and reporting
  • Reporting management
  • Reporting oversight
  • Performance evaluations
  • Effective communication
  • Interpersonal communication
  • Communication skills
  • Team collaboration
  • Talent Acquisition
  • Talent development
  • Problem resolution
  • Leadership Excellence
  • Problem-solving
  • Operational efficiency
  • Communication skills
  • Team collaboration
  • Interpersonal communication
  • Team collaboration
  • Performance evaluations

Affiliations

  • URAC Advisory Board 2016
  • HIMSS
  • HITSP TC for Order Sets, DFWHIMSS
  • Canada Health Infoway Privacy Security and SNOMED CT Committee
  • HL7 International EHR Technical Committee/HL7 Canada
  • HITSP Committee for Scheduling, HL7 SNOMED CT Committee
  • HL7 EHR/PHR
  • Member AAPC
  • Member HCCA

Accomplishments

  • Negotiated with NCQA to implement a provisional accreditation program. Current organization is the first to do this program with NCQA., 09/20/23
  • Successful accreditation for Utilization Management completed., 09/20/23
  • Case Management scheduled to be completed., 03/05/25
  • Fueled organization-wide compliance by directing strategic design, execution, and oversight of corporate compliance programs and projects; conducted analysis and created various strategies for risk mitigation; produced forms, corporate policies, software release regulatory checklists, and overall compliance plan.
  • Created and maintained HIPAA employee training and testing program; established compliance-centered work culture and cultivated productive working relationships across all departments.
  • Chaired the corporate compliance committee internally; maintained corporate compliance policies and procedures, corporate charter, corporate compliance plan, corporate business continuity plan, and strategy.

Timeline

Vice President-Compliance & Privacy Officer

Sagility
04.2024 - Current

SENIOR ASSOCIATE VICE PRESIDENT

EXL SERVICES
10.2022 - Current

SENIOR DIRECTOR/CONSULTANT

INCOMM PAYMENTS
11.2021 - 09.2022

VICE PRESIDENT/SENIOR DIRECTOR

MEDECISION
10.2015 - 11.2021

SENIOR MANAGER

RICOH AMERICAS
08.2013 - 10.2015

DIRECTOR ALLSCRIPTS

ECLIPSYS
10.2007 - 08.2013

BBA - Business Administration, Marketing, Economics, Finance

TEXAS A & M UNIVERSITY
Nannette Sloan-Slaughter