Summary
Overview
Work History
Education
Skills
Timeline
Naoise Sheridan

Naoise Sheridan

Murfreesboro,TN

Summary

I have experience with warehouse work, Through the Manpower Agency I worked at Opryland Hotel, dairies, processing factory work and an inventory warehouse for a large department store chain. Physically fit and comfortable with the work load.

Overview

20
20
years of professional experience

Work History

Personal Support Worker

Private Care
01.2020 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Documented vitals, behaviors, and medications in client medical records.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported clients to and from medical appointments with safety and efficiency.

School Special Needs Assistant (Paraprofessional)

Nashville Public Schools
01.2019 - 01.2021
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Supported teacher in development of individual learning strategies.
  • Observed students' performance and recorded relevant data to assess progress.

Customer Service Representative

T Mobile
10.2005 - 09.2017
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Sought ways to improve processes and services provided.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Maintained up-to-date knowledge of product and service changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

GED -

Hapnot Collegiate, Flin Flon, Manitoba

Skills

  • Loading and unloading
  • Shipping and receiving
  • Shipment unpacking
  • Stock management
  • Picking and packing
  • Sorting and labeling
  • Verbal and written communication
  • Material loading and unloading
  • Assembly and production

Timeline

Personal Support Worker - Private Care
01.2020 - Current
School Special Needs Assistant (Paraprofessional) - Nashville Public Schools
01.2019 - 01.2021
Customer Service Representative - T Mobile
10.2005 - 09.2017
Hapnot Collegiate - GED,