Summary
Overview
Work History
Education
Skills
Timeline
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Naoko Isenhart

Seattle,WA

Summary

Motivated team player and product manager with proven success bringing games to market in multiple languages. Focused on team building and delivering projects on time with the highest quality, I am enthusiastic and excited about working with marketing and vendors in Japan and around the world, I enjoy learning new skills to become a more valuable asset to the team. I have localization and project management skills and worked closely with the Tokyo and Seattle marketing and game development offices. I am ready to move to the next level in my career with a position that challenges me and makes use of my experience bringing quality-focused products to market. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Localization Product Manager, Japanese

Big Fish Games
01.2016 - 05.2023
  • Experience working with Big Fish Games Japan
  • Manage localization projects, requirements, and timelines across internal partners and external vendors
  • Standardize localization process and terminology, develop test cases and create documentation (company WIKI-pages)
  • Knowledge in project management concepts and decision-making methods
  • Experience in building project plans and schedules.
  • Created and reviewed ASO Marketing for Japanese App page and assets.

Mobile Language Editor

Big Fish Games
02.2013 - 12.2015
  • Led 100+ individual game titles through linguistics QA for all languages
  • Leading localization projects with 10 languages in internal and with external vendors in a fast-paced environment
  • Created high quality issue reports in JIRA and verified implementation of suggested edits and design improvements.

Japanese – Senior Language Editor / Marketing Assistant

Big Fish Games
03.2008 - 02.2013
  • Bobby’s Way" Blog: cross promotional marketing for Big Fish Games and Chiba Lotte Marines baseball team
  • SEM for Google Ad words, Banner Ads, SNS (mixi, Facebook and video upload sites), Newspaper Campaigns.

Quality Rating – Japanese Language sites

Google, Inc.
06.2006 - 06.2007
  • Rating queries and results for Japanese search strings
  • Rate or annotate the results to give their search engine feedback on its performance.

Project Manager

SinoMetrics, Inc.
07.2003 - 01.2005
  • Manages Projects (client relations, translator / reviewer relations, analyze projects, schedule, QA, and troubleshooting in up to 35 languages)

Marketing Assistant

Pinpoint Marketing Japan, Inc.
08.2002 - 12.2002
  • Research market in the United States for Japanese companies

editing / Marketing

May-ba-e Publishing
04.1997 - 09.2000
  • Worked at every level of a small publishing company, including editing, writing, marketing, advertising, and sales; produced content for a monthly magazine and special editions; negotiated monthly orders with national distributors

Education

English for International Business Professions Program -

University of Washington
Seattle, Washington

Publishing Business Class: Writing, Marketing, Planning -

Writers School
Tokyo, Japan

Bachelor of Arts degree in Home economics Junior and Senior High School Teaching Certificate -

Japan Women’s University
Tokyo, Japan

Skills

  • 15 years of experience working in game development (PC and Mobile games)
  • Experience with Japanese and American business culture
  • Experience in digital marketing for Japanese market (SEO, ASO)
  • Bridging the gap between American and Japanese marketing departments
  • Experience working with marketing teams, production teams, engineers, artists and developers
  • Native fluency in Japanese and business proficiency in English
  • Strong organizational and analytical skills
  • Excellent communication and research skills
  • Computer Skills: Trados, Memsource, Phrase, JIRA, Slack, Trello, Box, Sharepoint, Jenkins, App Annie, Google Drive, Word, Excel, Access, Power Point, Product Studio, Localization Studio, Macintosh, some Photoshop, HTML and Web Site maintenance, audio production software
  • Project Management
  • Negotiation
  • Product Management and Branding
  • Managing Production Logistics
  • Effective Organization
  • Marketing and Advertising
  • Documentation Management
  • Timeline Management
  • Staff Management

Timeline

Localization Product Manager, Japanese

Big Fish Games
01.2016 - 05.2023

Mobile Language Editor

Big Fish Games
02.2013 - 12.2015

Japanese – Senior Language Editor / Marketing Assistant

Big Fish Games
03.2008 - 02.2013

Quality Rating – Japanese Language sites

Google, Inc.
06.2006 - 06.2007

Project Manager

SinoMetrics, Inc.
07.2003 - 01.2005

Marketing Assistant

Pinpoint Marketing Japan, Inc.
08.2002 - 12.2002

editing / Marketing

May-ba-e Publishing
04.1997 - 09.2000

English for International Business Professions Program -

University of Washington

Publishing Business Class: Writing, Marketing, Planning -

Writers School

Bachelor of Arts degree in Home economics Junior and Senior High School Teaching Certificate -

Japan Women’s University
Naoko Isenhart