Resourceful, detail-oriented, and solution-driven IT Professional with over five years of experience working across
functional teams in data analysis, system analysis, development, operations, and delivery of innovative and effective
solutions. Expert at identifying and documenting high-quality business requirements for new product implementations
and major enhancements. Skilled at analyzing business processes and collaborating with stakeholders to increase customer
satisfaction by delivering artifacts like Requirement Management Plans (RMP), user stories, functional and non-functional
requirements, use cases, and process flow diagrams.
• Collaborates with product owners, senior management, and other stakeholders to communicate the
product vision and analyze the trade-offs between usability and performance needs.
• Communicating with clients to understand business needs and clarify functional and non-functional
requirements.
• Gathering and analyzing business requirements with different techniques, delivering functional
specification documents, and assisting with design functions by using in-house tools and Snagit.
• Identifies clients’ business and functional needs, designs processes, and interprets them to technical
teams.
• Collaborate with project managers in tracking and managing the project development process by
following the Agile Software Development Life Cycle methodology.
• Creates user stories and coordinates with business stakeholders, product owners, and development
teams to prioritize, refine, and estimate items in the sprint backlog.
• Collaborates with team members to resolve requirement issues and detail them in the product backlog.
• Creates and manage development artifacts such as requirements, technical specification, use cases,
user stories, and process flow diagrams.
• Produces quality requirements-related work products including requirements specifications, process
flows, mock-ups, and wireframes in a timely manner.
• Traces all functional requirements through all the SDLC stages to ensure that all requirements are fully
implemented.
• Liaises with QA to perform test cases for acceptance criteria and project delivery.
• Acts as a servant leader and guides Agile principles and facilitation skills to ensure 20+ team members
follow Agile values and utilize Scrum practices.
• Facilitates daily Stand-Up meetings, ensuring the sprint is progressing as planned and completed as
scheduled.
• Facilitates agile ceremonies such as Sprint Planning, Daily Standup, Sprint Reviews, and Sprint
Retrospectives.
• Collaborates with multiple Product Owners to manage product backlog, define themes, epics, features,
and sprint activities.
• Gathered, analyzed, and documented business requirements through different techniques including
interviews, JAD sessions, and questionnaires with business owners and other stakeholders.
• Translated business and technical requirements into detailed functional specification documents.
• Created Business requirements, System Requirements, and Technical Design Specifications.
• Collaborated with Product Owner to create, refine and prioritize product backlog, and plan releases.
• Created business analysis artifacts such as Requirements Management Plan (RMP), User Stories,
Acceptance Criteria, Use Case diagrams, Process Flow diagrams, and project mockups to represent
business processes.
• Conducted user acceptance testing to ensure the deliverables meet clients’ specifications and needs.
• Handled project documentation, tracked UAT issues, reported risks, and followed up on open items.
• Participated in the transition of implemented projects to clients.
Software Development
Methodology: Agile,
Waterfall
Software Development Life
Cycle
Requirements Elicitation
User Stories
Use Cases
Business Case
Acceptance Criteria
RMP
Mockups
Business Process Mapping
Documentation
Jira
Confluence
Swim Lanes
Drawio
Snagit
Microsoft Visio
Lucid Chart
Microsoft Teams
Google Suite
Slack
Backlog refinement
Manual Testing
Microsoft Office
Gap Analysis
Project Management
Analytical Skills
Problem Solving Skills
Collaborative Skills
Team Management
Conflict Management
Decision Making
Process Flow Diagrams