Naomi Allan
Hesperia,California
Summary
Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Highly dependable and ethical leader with advanced organizational skills. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Executive Administration Manager
Spring Valley Lake Association
11.2020 - Current
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Negotiated and executed contracts on behalf of department.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Facilitated hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Delivered performance reviews, recommending additional training or advancements.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
- Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
- Met department budgets by monitoring and reporting on office expenses.
- Created organized filing system to manage department documents.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Completed bi-weekly payroll for 20 employees.
- Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.
- Coordinated complex schedules for senior management, optimizing time usage for maximum efficiency and productivity.
- Built and managed processes for tracking and monitoring department performance.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Public Relations/ Media Coordinator
Spring Valley Lake Association
11.2014 - 11.2022
- Responsible for website maintenance and updates
- Graphic design work of creating all flyers, advertisements, banners etc
- Monitoring and updating all social media
- Manage community concerns and rumors through use of various media
- Prepare E-blasts of current events and issues affecting community
- Prepare information for monthly Breeze Newspaper
- Contact person for local agencies and reporters
- Maintenance of electronic bulletin boards and signs
- Event planning and event coverage; taking photos, videos and writing articles on community events
- Prepare press releases for local media
- Payroll, accounts receivable and accounts payable as needed.
Administrative Assistant
Spring Valley Lake Association
01.2012 - 11.2014
- Responsible for scheduling and maintaining master calendar, advertising, facility rentals, data entry, filing, answering phones, vessel registrations, tenant membership fees and billing, accounts receivable, accounts payable, payroll and event planning, graphic design work of creating all flyers, advertisements, banners etc.
Code Enforcement Officer
Spring Valley Lake Association
09.2011 - 12.2011
- Responsible for patrolling community and enforcing HOA rules and regulations
- Drafting and sending citations of violations, attending and conducting committee meetings.
Education
Bachelor of Science - Biology
California Baptist University
Riverside05.2011
High School Diploma -
Hesperia Christian School
Hesperia, CA06.2005
Skills
- Scheduling and calendar management
- Staff Scheduling
- Office Management
- Contract Administration
- Payroll and budgeting
- Office Supervision
- Attention to Detail
- Time Management
- Event Planning
- Budgeting and Expense Monitoring
- Administrative Support
- Microsoft Office Suite
References
- Dee Dee Walker, Co-worker
760-887-6621
- Elizabeth Bocanegra, Friend
760-953-5009
- Lauren Ross, Friend
951-500-6582
Timeline
Executive Administration Manager
Spring Valley Lake Association
11.2020 - Current
Public Relations/ Media Coordinator
Spring Valley Lake Association
11.2014 - 11.2022
Administrative Assistant
Spring Valley Lake Association
01.2012 - 11.2014
Code Enforcement Officer
Spring Valley Lake Association
09.2011 - 12.2011
Bachelor of Science - Biology
California Baptist University
High School Diploma -
Hesperia Christian School
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