Overview
Work History
Education
Skills
Timeline
Generic

Naomi Anderson

Hughes Springs,TX

Overview

36
36
years of professional experience

Work History

Quality Control Technician

Ameripack
Hughes Springs, TX
11.2020 - Current
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.

Customer Service Representative

Holiday Inn
Auburn Hills, MI
02.2020 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.

Restaurant Manager

Don Juan's
Hughes Springs, TX
01.2016 - 10.2020
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Office Manager

SMZ Auto Imports
Roswell, GA
01.2010 - 08.2016
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Property Manager

Avenue Group
Bloomfield Hills, MI
01.2000 - 01.2010
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Customer Service Representative

Holiday Inn
Auburn Hills, MI
01.1990 - 05.2000
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.

Education

GED -

Pontiac Central High
Pontiac,
06.1992

Skills

  • Corrective Actions
  • Environmental Sampling and Testing
  • Quality Assurance and Control
  • Audit Assistance

Timeline

Quality Control Technician

Ameripack
11.2020 - Current

Customer Service Representative

Holiday Inn
02.2020 - 04.2022

Restaurant Manager

Don Juan's
01.2016 - 10.2020

Office Manager

SMZ Auto Imports
01.2010 - 08.2016

Property Manager

Avenue Group
01.2000 - 01.2010

Customer Service Representative

Holiday Inn
01.1990 - 05.2000

GED -

Pontiac Central High

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Naomi Anderson