Naomi Araya
Bolingbrook,United States
Summary
Mental health professional demonstrating expertise in mental health promotion and competencies in maintaining high-quality, comprehensive patient care. Respectful of patients' integrity, rights and personal information. Skilled at completing tasks necessary for successful therapy and optimum patient care.
Overview
5
5
years of professional experience
Work History
Volunteer
Hope Recovery
01.2021 - Current
- Volunteered with groups and organization to help make measurable differences for program recipients
- Assisted in helping organize and managing events and projects
- Spoke with community organizations to further drive outreach efforts and highlight program successes
- Encouraged patients to discuss experiences in group and individual settings, while providing 1:1 sessions
- Guided clients in effective therapeutic exercises integrated from CBT and DBT.
Community Outreach Volunteer
Eventide Therapy
06.2021 - 01.2024
- Acted as main point of contact between management, clinical staff, and external community
- Provided clients with recommendations to community resources
- Administered assessments to those seeking mental health services
- Engaged daily with community using posts and stories.
Insurance Verification Specialist
Elemental Center
02.2023 - 05.2023
- Verified and obtained required referral, authorization, or pre-certification prior to services being provided
- Facilitated timely verification of insurance benefits and financial clearance
- Assisted in training new employees on insurance verification processes and procedures
- Updated patient profiles as necessary, including changes in address, phone number, or primary care physician.
Patient Service Representative
Elemental Center
01.2023 - 05.2023
- Communicated with physicians and medical providers to clarify and facilitate clinical requests
- Advised patients on available services and community resources, based on current information
- Verified patient demographic information and updated it in electronic health records.
Patient Access Representative
Relief Mental Health
10.2022 - 01.2023
- Communicated with physicians and medical providers to clarify and facilitate clinical requests
- Managed daily workload efficiently while prioritizing tasks according to urgency levels
- Verified patient demographic information and updated it in electronic health records
- Escalated complex situations or complaints to management for resolution as appropriate.
Recovery Coach
Monte Nido And Affiliates
08.2021 - 03.2022
- Promoted self-advocacy by assisting recovering persons with voicing needs, goals and objectives
- Assisted patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being
- Performed scheduled patients safety checks and documented results to establish patients' well-being
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Student Intern
Bolingbrook Police Department
05.2019 - 08.2019
- Shadowed various officers within the department, witnessing the process of detaining, searching, and transporting an individual
- Received hands-on experience with writing reports, tickets, and answering mental health crisis calls
- Responded to emergency calls and assessed situations upon arrival
- Practiced skills in responding to mental health crisis calls, through role play.
Education
Master of Science Clinical Mental Health And School Counseling -
Walden University
05.2025
Bachelor of Science Law Enforcement And Psychology -
Western Illinois University
05.2019
Skills
- Data Entry
- Record keeping
- Community Engagement
- Telephone Etiquette
- Mental Health Crisis Response
- Mental Health Support
- Intakes
- Insurance Verification
- Empathy and compassion
Timeline
Insurance Verification Specialist
Elemental Center
02.2023 - 05.2023
Patient Service Representative
Elemental Center
01.2023 - 05.2023
Patient Access Representative
Relief Mental Health
10.2022 - 01.2023
Recovery Coach
Monte Nido And Affiliates
08.2021 - 03.2022
Community Outreach Volunteer
Eventide Therapy
06.2021 - 01.2024
Volunteer
Hope Recovery
01.2021 - Current
Student Intern
Bolingbrook Police Department
05.2019 - 08.2019
Master of Science Clinical Mental Health And School Counseling -
Walden University
Bachelor of Science Law Enforcement And Psychology -
Western Illinois University
Similar Profiles
Patricia DutcherPatricia Dutcher
Certified Pharmacy Technician, ASCP Float at LKS Outpt Service Center, Lasting Hope Recovery CeCertified Pharmacy Technician, ASCP Float at LKS Outpt Service Center, Lasting Hope Recovery Ce
Kelly AllenKelly Allen
Occupational Therapist at The Right Door For Hope, Recovery, And WellnessOccupational Therapist at The Right Door For Hope, Recovery, And Wellness
ROSIE ROBINSONROSIE ROBINSON
Office Manager at New Hope Recovery CenterOffice Manager at New Hope Recovery Center
Letitia JacksonLetitia Jackson
Utility Worker at Peoples GasUtility Worker at Peoples Gas
Hannah NickleHannah Nickle
Restaurant Manager at Raising CanesRestaurant Manager at Raising Canes