Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi Bradford

Runnemede

Summary

Dedicated worker with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Walgreens
01.2022 - 12.2024
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Fill prescriptions, scripts, and answer any questions patients/customers may have regarding their prescription
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.

Office Assistant

American Asphalt
07.2021 - 11.2022
  • Administrative duties
  • Accounts Payable processing
  • Matching tickets to vendor invoices for approval
  • Entering invoices into system
  • Filing/Scanning invoices for payment processing vendor payment
  • Dispersing daily mail and various administrative support for all departments as needed.
  • Updated employee and department directories to properly refer visitors or callers.
  • Supported staff, performing data entry and administrative duties.
  • Improved workflow and created efficiencies using automated systems and technology.

Customer Service Representative

Walgreens
12.2019 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.

Education

Associate of Science - Nursing

Camden County College
Blackwood, NJ
05-2026

Skills

  • Time Management
  • Social Media Knowledge
  • Prioritizing Work
  • Problem-solving skills
  • Workflow optimization
  • Prescription filling
  • Insurance billing
  • Team collaboration

Timeline

Pharmacy Technician

Walgreens
01.2022 - 12.2024

Office Assistant

American Asphalt
07.2021 - 11.2022

Customer Service Representative

Walgreens
12.2019 - 01.2022

Associate of Science - Nursing

Camden County College

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