Naomi Burgos
Albuquerque,NM
Summary
Dedicated educator and school bus driver skilled in lesson planning and engaging students through real-world applications. Committed to fostering a safe, respectful environment during transit and enhancing student learning outcomes through effective communication and collaboration with school administration.
Overview
1
1
Certification
12
12
years of professional experience
Work History
School Bus Driver
Rio Rancho Public Schools
09.2022 - 05.2026
- Operated school buses to ensure timely student transportation to and from school.
- Monitored and guided student behavior during transit to maintain a respectful atmosphere. during transit to ensure safety and promote respect among passengers.
- Conducted pre-trip inspections on vehicles to identify maintenance needs for enhanced safety.
- Collaborated with school administration to create routing plans that enhanced travel time for students.
- Completed online education on safe school training topics to strengthen knowledge of safety protocols.
Educator
Vogue College Of Cosmetology
04.2019 - 07.2022
- Designed curriculum, lesson plans and instructional materials for classroom teaching.
- Managed and organized class records and reports to ensure accurate tracking of student progress.
- Utilized school policies and procedures to guide day-to-day operations.
- Coordinated inventory, stocking and ordering to maintain adequate classroom supplies.
- Oversaw receiving and inventory management to sustain optimal stock levels for instructional needs.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Performed scheduled inventory counts and supply audits.
- Managed 30 incoming calls daily, addressing customer inquiries and concerns, emails, and faxes per day from customers.
Manager
Fantastic Sams Cut & Color
06.2017 - 03.2019
- Recruited and hired qualified candidates, improving team capabilities.
- Managed approximately 30 incoming customer calls daily, achieving prompt resolution of customer inquiries.
- Delegated tasks to associates according to their skill levels.
- Trained employees in multiple job roles to ensure coverage and flexibility.
- Completed thorough opening, closing, and shift change functions to uphold operational standards.
- Entered time and attendance logs accurately in preparation for payroll.
Manager
European Wax Center
Albuquerque, New Mexico
02.2014 - 06.2017
- Supervised daily operations and staff performance, ensuring high service standards in a busy salon environment.
- Planned and executed training programs for new team members on salon procedures.
- Conducted regular performance evaluations to identify growth opportunities and support employee development.
- Resolved customer complaints, fostering effective communication and enhancing client satisfaction among staff.
- Managed inventory levels and ordered supplies to ensure operational efficiency.
- Maintained accurate records of employee attendance, payroll, and vacation requests.
Education
Cosmetology License - Cosmetology
Kansas School of Cosmetology
Wichita, KS06-1984
Skills
- Passenger safety
- Safety protocols
- Route optimization
- Safety training
- Crisis management
- Behavior management
- Schedule management
- Customer service
- Verbal and written communication
- Classroom management
Certification
First Aide certified
Education and Training
other
Timeline
School Bus Driver
Rio Rancho Public Schools
09.2022 - 05.2026
Educator
Vogue College Of Cosmetology
04.2019 - 07.2022
Manager
Fantastic Sams Cut & Color
06.2017 - 03.2019
Manager
European Wax Center
02.2014 - 06.2017
Cosmetology License - Cosmetology
Kansas School of Cosmetology