Naomi Childress
Highland,Indiana
Summary
The Jobs I have had from working at a sandwhich shop, to working in the wedding industry, to being an office assistant for the director of the Intercultural Arts & Media Office at Wheaton College. They have all helped my communication skills build and I have learned to use the skills I have gained as I continue in the work force.
Overview
2
2
years of professional experience
Work History
Office Assistant
Wheaton College
2022.10 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Bridal Consultant
Charlott Sitarski
2023.05 - 2023.08
- Sold and fitted [Product] for brides-to-be.
- Assisted with wedding set up and decoration.
- Met with potentials clients and gave quotes on services and general wedding costs.
- Directed wedding-day events, ceremony timing, and speeches.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Associate
Dunhill Tuxedos
2021.10 - 2023.01
- Measured grooms and groomsmen, students for high school dances, and graduations
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate/Trainer
Potbelly's Sandwich Shop
2021.07 - 2022.10
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked on the line to build sandwiches
- Took orders
- Prepped food for the next day
- Trained new employees
Education
Bachelor of Arts - Interpersonal Communications
Wheaton College
Wheaton, IL05.2026
High School Diploma -
Highland High School
Highland, IN05.2022
Skills
- Administrative Support
- Meeting Planning
- Invoice Processing
- File Maintenance
- Office Administration
- Customer Service
- Project Planning
- Relationship Building
Accomplishments
Receiving my Academic Honors and Technical honors Diplomas in high school required taking more classes and taking much more studying, but upon receiving my Diplomas I was able to utilize that in my College Applications and then Arriving at Wheaton College.
My time playing volleyball in high school I achieved best mental attitude award every year. Being recognized for my character each of those years was such a huge accomplishment.
Receiving my scholarships to attend Wheaton college showed how the school noticed me and wanted me to attend their school.
Being a certified peer responder, where I took courses through my church, helps me read my peers and be available for them in times of life threatening situation. I know who to contact, what to say, and recognize when peers are having a difference in behavior. That has helped me in the different relationships I have in my own life.
Working out, Volunteering with the youth & Church
These hobbies I have are very important to me. I care about my health so I workout frequently whether that be lifting weights, going on runs, or playing a quick game of volleyball. I also have enjoyed volunteering with Young Life, which is a ministry that has allowed me to connect with students and pour into their lives and be a mentor for them. Being connected in mychurch has allowed to be a volunteer in many aspects such as audio visual, or the nursery, or children's church.
Additional Information
- I have worked plenty of different hours so I have experience with different work hours
- I am an encouraging employee, and have no problem helping in different ways when needed
- I have received great customer feedback and enjoy helping others
- I enjoy learning and have been told I am very coachable
- While working in Young Life I have learned to love working with younger kids
Timeline
Bridal Consultant
Charlott Sitarski
2023.05 - 2023.08
Office Assistant
Wheaton College
2022.10 - Current
Sales Associate
Dunhill Tuxedos
2021.10 - 2023.01
Sales Associate/Trainer
Potbelly's Sandwich Shop
2021.07 - 2022.10
Bachelor of Arts - Interpersonal Communications
Wheaton College
High School Diploma -
Highland High School
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