Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Naomi Coore

PA

Summary

Seeking a Position as a Intake Coordinator will further my next steps in my career in the Healthcare field . while learning new skills to help others. In addition of my 2+ years of experience in customer service ,I passionately enjoy working with others to help support development of growth to achieve their full potential.

Overview

1
1
Certification

Work History

Assistant Teacher

Bright Horizons Childcare
2022 - 2024
  • Monitored students in classroom and enforced rules to aid lead teacher
  • Supported students physical, mental, and social development utilizing classroom games and activities
  • Assisted teachers and designed lesson plans and coordinated activities for classes
  • Worked with teacher to identify and target opportunities for instructional improvements
  • Maintained records of student progress for teachers and parents
  • Composed notes regarding children's growth and behavior

Seasonal Personal Shopper

AMAZON
2020 - 2023
  • Maintained high satisfaction ratings and completed orders in a fast manner
  • Reviewed customer orders and located their items
  • Memorized store layouts and planograms and fulfilled orders using shortest and most efficient route
  • Consistently met deadlines and quality goals for accuracy and timeliness
  • Served customers with knowledgeable, friendly support at every stage of shopping
  • Completed courses in basic fire fighting, personal survival techniques, first aid, and personal safety and social responsibility
  • Customer Service

Interviewer

Philadelphia Youth Network, Inc.
2019 - 2019
  • Adapted interview style to suit needs of position and candidate
  • Collaborated with other HR team members and developed a more comprehensive interview process
  • Analyzed and evaluated data, identifying trends in recruitment process.
  • Assisted in coordination of on-site interviews, managing schedule to remain organized.

Cashier/Sales Associate Specialist

Ashley Stewart
2018 - 2019
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
  • Created reports and documents as requested by the office manager
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Handled store money by counting and ensuring transactions matched sales at the end of each day
  • Handled Customer service requests

Education

High School Diploma -

South Philadelphia High School
Philadelphia, PA
01-2019

Some College (No Degree) - Art And Design

Community College of Philadelphia
Philadelphia, PA

Skills

  • Communications
  • Organization and Time Management
  • Accounts Payable and Accounts Receivable
  • Customer service and Customer Engagement
  • Verifying Data Accuracy
  • Proficient in word, powerpoint, google
  • Employee Training and Supervision
  • Credit Card Transaction Processing

Languages

English
Full Professional
Jamaican Creole(Patois)
Native/ Bilingual

Certification

  • Insurance agent training
  • Pre-Licensing Property & Casualty Course
  • HIPAA
  • Mt.Airy CDC's phillyiHub entrepreneurship program
  • CPR certified

References

References available upon request.

Timeline

Assistant Teacher

Bright Horizons Childcare
2022 - 2024

Seasonal Personal Shopper

AMAZON
2020 - 2023

Interviewer

Philadelphia Youth Network, Inc.
2019 - 2019

Cashier/Sales Associate Specialist

Ashley Stewart
2018 - 2019

High School Diploma -

South Philadelphia High School

Some College (No Degree) - Art And Design

Community College of Philadelphia

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Naomi Coore