Summary
Overview
Work History
Education
Skills
Education
Contact
Timeline
Generic

Naomi Delgado

West Chester,OH

Summary

Experienced employee who prioritizes the importance of customer connection and care. Skilled in working in fast-paced environments while maintaining a detail-oriented work ethic. Has a set of widespread skills gathered from years of experience. Demonstrates training and problem-solving abilities while being a team player. Has grown significantly in multitasking skills. Always willing to grow and learn more.

Overview

5
5
years of professional experience

Work History

Server

Two Cities Pizza
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier

Two Cities Pizza
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with placing carryout orders over the phone and in person.

Baker

Hurts Donut
01.2024 - Current
  • Enhance customer satisfaction by consistently producing high-quality baked goods and mainta clean, organized workspace.
  • Reduce waste and increase efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Develop creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Ensure product freshness by implementing proper storage techniques and regularly rotating stock.
  • Assist in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Operate and maintain bakery equipment, including ovens and mixers.
  • Demonstrate versatility within role by performing various tasks such as preparing dough, mixing batters, and baking pastries as required for business needs.

Bakery Worker

The Fresh Market
08.2023 - 12.2023
  • Prioritized customer satisfaction and care by making sure the customers got what they needed based on their specific occasions and preferences.
  • Reduced waste by efficiently rotating products to ensure freshness.
  • Increased sales with effective product promotions and attractive displays.
  • Monitored counter and display inventory by replacing stock and requesting new products from the kitchen to keep areas well-stocked for maximum sales.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.





Barista /Barista Trainer

Starbucks
02.2022 - 10.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee-making techniques and customer service standards.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Florist

Oberer's Flowers
04.2020 - 01.2021
  • Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas. This includes regularly maintaining the visual appeal of arrangements and potted plants
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Provided customers with care directions for flower arrangements.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
  • Managed daily opening and closing of the florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.

Education

High School Diploma -

Ohio Virtual Academy
Mason, OH
05.2021

Skills

  • Kitchen Equipment Operation
  • Opening and closing duties
  • Team Player
  • Food safety and sanitation
  • Order Taking
  • Cleanliness standards
  • Cake Decoration
  • Problem-solving abilities
  • Multitasking
  • Task Prioritization
  • Reliability
  • Professional appearance
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • High volume dining
  • Order accuracy
  • Sales expertise
  • POS system operations
  • ID verification
  • Drawer balancing
  • Proficient in Excel
  • Proficient in Word
  • Empathy and patience
  • Clear communication

Education

Mason, OH

Contact

West Chester, OH 45069

Timeline

Server

Two Cities Pizza
08.2024 - Current

Cashier

Two Cities Pizza
05.2024 - Current

Baker

Hurts Donut
01.2024 - Current

Bakery Worker

The Fresh Market
08.2023 - 12.2023

Barista /Barista Trainer

Starbucks
02.2022 - 10.2023

Florist

Oberer's Flowers
04.2020 - 01.2021

High School Diploma -

Ohio Virtual Academy

Similar Profiles

CREATE PROFILE
Naomi Delgado