Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Naomi DiCresce

Wildwood,MO
Naomi DiCresce

Summary

Accomplished Small Business Owner with a proven track record at Planet Health, adept in vendor relations and business marketing. Spearheaded operations, enhancing customer service and driving profitability through strategic planning and execution. Skilled in staff management and advertising campaign development, achieving significant brand growth and operational efficiency. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the health food industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

31
years of professional experience
1
Language

Work History

Planet Health

Small Business Owner
01.2010 - Current

Job overview

  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
  • Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

The Natural Way

Director of Store Operations
09.1993 - 07.2009

Job overview

  • Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms.
  • Launched successful promotional events, driving increased foot traffic and sales revenues during peak periods.
  • Reduced operational costs with effective budget management and resource allocation strategies.
  • Analyzed sales data to identify trends and make informed decisions on product assortments and merchandising strategies.
  • Maintained high visual merchandising standards across all store locations, creating an appealing shopping atmosphere for customers.
  • Implemented loss prevention initiatives, significantly reducing instances of theft and shrinkage.
  • Managed inventory levels to optimize turnover rates and reduce stock discrepancies.
  • Enhanced customer satisfaction through exceptional service standards and staff training programs.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Big Bad Benny's

Assistant General Manager
08.1993 - 04.1996

Job overview

  • Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
  • Managed financial responsibilities including budget development, cost control measures, and revenue tracking.
  • Oversaw vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Completed inventory purchases and oversaw shipment processing.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.

Education

Pattonville Sr. High School
Maryland Heights, MO

High School Diploma
05.1979

University Overview

  • Honor Roll

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Business marketing
  • Staff hiring
  • Customer Service
  • Desktops, Laptops, and Mobile Devices
  • Inventory Tracking and Management
  • Staff Management
  • Operations Oversight
  • Advertising Campaign Development

Software

Microsoft Word, Excel, Publisher, Quickbooks

Timeline

Small Business Owner
Planet Health
01.2010 - Current
Director of Store Operations
The Natural Way
09.1993 - 07.2009
Assistant General Manager
Big Bad Benny's
08.1993 - 04.1996
Pattonville Sr. High School
High School Diploma

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Naomi DiCresce