Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Naomi Duncan

118-32 155th street,NY

Summary

Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience

Work History

Sales Associate

Forever 21
Valley Stream, New York
07.2023 - 07.2024
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing, and styling.
  • Processed returns, exchanges, and refunds per company policies.
  • Maintained the cleanliness of the store environment, including floors, windows, and displays.
  • Developed trusting relationships with customers by making personal connections.

Education

Bachelor of Arts - Psychology

Hofstra University
West Hempstead, NY

Skills

  • Data analysis
  • Research methods
  • Counseling techniques
  • Customer service
  • Team collaboration
  • Time management
  • Effective communication
  • Stocking and receiving

Affiliations

  • I love to find new recipes to cook for myself and my family
  • I am learning how to skateboard with my roommate for the summer
  • I've recently learned how to crochet and am in the very long process of making a beanie

Timeline

Sales Associate

Forever 21
07.2023 - 07.2024

Bachelor of Arts - Psychology

Hofstra University
Naomi Duncan