Naomi Egbuna
Sugar Land,TX
Summary
Experienced Medical Administrative Assistant excelling for 2 years in digital information management, patient record maintenance, efficient appointment scheduling and insurance negotiations. Approached guest services with calm demeanor leading to unmatched patient care and customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Advanced Water Safety Instructor
Aqua-Tots Swim Schools
04.2023 - 06.2023
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Reduced incidents of drowning by conducting comprehensive water safety education sessions for various age groups.
- Contributed to staff training initiatives by sharing expertise in water safety instruction techniques and best practices.
- Developed and implemented lesson plans based on individual student needs.
- Collaborated with swim team coaches to develop successful training plans.
Swim Instructor
Aqua-Tots Swim Schools
04.2021 - 06.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
Medical Administrative Assistant
Grace Pediatrics
09.2022 - 03.2023
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Verified insurance coverage to prepare for upcoming patient appointments.
Babysitter
Odette Berilgen
09.2021 - 03.2022
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Media Assistant
Girls In White Coats
01.2021 - 06.2021
- Engaged in photography, graphic design and video content creation.
- Managed and created content for company social media outlets.
- Planned and adhered to content calendars and made scheduled posts.
- Supported media planners in executing successful advertising campaigns across multiple platforms.
Education
No Degree - Pyschology Pre-Medical
Texas State University
San Marcos, TX05.2027
High School Diploma -
Clements High School
Sugar Land, TX05.2023
Skills
- Public Pool Safety
- Public Speaking Experience
- Patient Care and Confidentiality
- Workflow Coordination
- Medical Office Management
- Phone and Email Etiquette
- Multitasking and Organization
- Positive Attitude
- Problem-Solving
- Computer Skills
Certification
- CMAA - Certified Medical Administrative Assistant
- Basic Life Support, American Heart Association - 2024
- CPR Certified
Timeline
Advanced Water Safety Instructor
Aqua-Tots Swim Schools
04.2023 - 06.2023
Medical Administrative Assistant
Grace Pediatrics
09.2022 - 03.2023
Babysitter
Odette Berilgen
09.2021 - 03.2022
Swim Instructor
Aqua-Tots Swim Schools
04.2021 - 06.2023
Media Assistant
Girls In White Coats
01.2021 - 06.2021
No Degree - Pyschology Pre-Medical
Texas State University
High School Diploma -
Clements High School
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