Naomi Grace Speaks
Atlanta,GA
Summary
Dedicated phlebotomist with 7 years’ experience. Expert in patient care and efficient specimen collection. Proven track record in enhancing workflow and satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist
Phlebotomy Training Specialists | Certification
11.2025 - Current
- Completed 46 total successful venipunctures and capillary draws within 18 days of training.
- Drew blood using vacuum tube, tourniquet, butterfly needle, straight needle, and lancet venipuncture methods.
- Exceeded standards with meticulous attention to detail in handling blood samples and venipuncture supplies, following OSHA safety protocols.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Fostered trust among patients and peers by carefully explaining procedures, remaining calm, and addressing concerns before blood draws.
- Centrifuged blood samples as outlined in clinical protocols.
- Actively remain curious and seek continued education in commitment to professional practice techniques, advanced technology, and enhanced patient care.
Kennel Technician
Chelsea Animal Hospital
05.2017 - 08.2017
- Administered shots, oral medication, and food formulas for 100+ animals as instructed by veterinarians.
- Monitored animal behavior and health, reporting any concerns to veterinarians promptly.
- Monitored and cared for animals before, during, and after sedated emergency surgeries and cosmetic procedures to ensure comfortable and safe recovery.
- Maintained accurate records of animal feeding schedules and medical treatments.
- Provided attentive customer service, addressing pet owner inquiries.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Freelance Social Media & Digital Marketing
Self-employeed
12.2020 - 10.2023
- Managed social media platforms for up to 14 clients in industries including food and beverage, high fashion, retail, architecture and design, healthcare, as well as personal social profiles for TV personalities and entrepreneurs.
- Build and reimagine operations for startup businesses including creating new offerings to amplify brand voice, drive customer satisfaction, and increase profit.
- Designed brand portfolios, executing corresponding plans to increase brand relevance, drive profit, increase visibility, and create interest for brand and/or product.
- Proven ability to learn quickly, maintain resilience, and adapt when facing challenges such as finding employment during COVID-19 pandemic.
- Self-motivated, with a strong sense of personal responsibility and integrity.
- Excellent client communication skills, both verbal and written.
- Owned critical thinking skills to break down client problems, evaluate solutions and make decisions in timely manner.
- Learned and adapted quickly to new technology, software, and resources to elevate work.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Account Manager
Tailfin Marketing
10.2023 - 05.2025
- Managed top client accounts including CHOA (Children's Hospital of Atlanta) and PPMH (Phoebe Putney Memorial Hospital).
- Conducted focus groups with doctors and service workers to collect data for CHOA's Strong4Life team to understand what messages help reduce preventable deaths among Metro Atlanta children.
- Managed PPMH marketing campaigns and met the daily and weekly marketing needs of 8 Phoebe marketing manager's and over 30 service lines.
- Developed tailored solutions based on client needs and feedback for brand and voice development and campaign launches.
- Coordinated cross-functional teams to deliver projects on time and within client budget.
Account Manager
Gravity Global
05.2025 - 09.2025
- Fostered strong relationships with government sector and college education clients in Middlesex County, New Jersey.
- Analyzed data and built executive reports to present the performance of over $500,000 budgets of economic development and consumer campaigns.
- Oversaw marketing campaigns across up to 10 digital and traditional channels, ensuring timelines and objectives were met.
- Scoped marketing budgets, ensuring efficient allocation of resources and mitigating risks.
- Research and identify cited proof points to build marketing strategy.
Education
Bachelor of Arts - Public Relations
Auburn University
Auburn, AL12.2020
Skills
- Venipuncture
- Specimen Collection
- Patient Communication & Care
- Laboratory Safety
- Team Collaboration
- Multitasking
- Attention to Detail
Certification
- Certified Phlebotomy Technician (CPT) - American Society of Phlebotomy Technicians
- Basic Life Support (BLS) - American Heart Association
Languages
Spanish
Beginner (A1)
French
Intermediate (B1)
Mandarin
Beginner (A1)
Timeline
Phlebotomist
Phlebotomy Training Specialists | Certification
11.2025 - Current
Account Manager
Gravity Global
05.2025 - 09.2025
Account Manager
Tailfin Marketing
10.2023 - 05.2025
Freelance Social Media & Digital Marketing
Self-employeed
12.2020 - 10.2023
Kennel Technician
Chelsea Animal Hospital
05.2017 - 08.2017
Bachelor of Arts - Public Relations
Auburn University