Naomi Graham

Torrance,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Dental Front Office Coordinator

James D.J. Lim, DDS Torrance Smile Dentistry

04.2022 - Current

Schedule and confirm appointments
Answer and resolve all incoming calls/texts and requests in a timely matter
Reduce patient wait time by coordinating proper use of rooms by recommended procedures
Manage financial transactions accurately, processing cash payments, credit cards transactions
Verify insurance eligibility
Update and maintain patients dental records
Improve revenue collection rates by conducting follow-ups on outstanding claims, payments, and account balances
Assist Doctor with dental procedures
Prepare patients and the exam room for procedures.
Take x rays and sterilize instruments.

Restaurant Server

California Sushi And Teriyaki

06.2021 - 02.2022

Enhance customer satisfaction by greeting and seating guests upon arrival
Maintain a clean and welcoming environment for guest comfort and enjoyment
Contribute to team success by assisting fellow servers during peak hours, ensuring smooth operations
Manage cash and credit card transactions
Train new employees on restaurant policies and customer service standards
Answer phone take out orders

Education

Certified Nursing Assistant

Southern California Regional Occupation Center

Torrance, CA

02.2022

California State University - Dominguez Hills

Carson, CA

05.2019

High School Diploma -

Torrance High School