Naomi Graham
Torrance,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Dental Front Office Coordinator
James D.J. Lim, DDS Torrance Smile Dentistry
04.2022 - Current
- Schedule and confirm appointments
- Answer and resolve all incoming calls/texts and requests in a timely matter
- Reduce patient wait time by coordinating proper use of rooms by recommended procedures
- Manage financial transactions accurately, processing cash payments, credit cards transactions
- Verify insurance eligibility
- Update and maintain patients dental records
- Improve revenue collection rates by conducting follow-ups on outstanding claims, payments, and account balances
- Assist Doctor with dental procedures
- Prepare patients and the exam room for procedures.
- Take x rays and sterilize instruments.
Restaurant Server
California Sushi And Teriyaki
06.2021 - 02.2022
- Enhance customer satisfaction by greeting and seating guests upon arrival
- Maintain a clean and welcoming environment for guest comfort and enjoyment
- Contribute to team success by assisting fellow servers during peak hours, ensuring smooth operations
- Manage cash and credit card transactions
- Train new employees on restaurant policies and customer service standards
- Answer phone take out orders
Education
Certified Nursing Assistant
Southern California Regional Occupation Center
Torrance, CA02.2022
California State University - Dominguez Hills
Carson, CA05.2019
High School Diploma -
Torrance High School
Torrance, CA06.2018
Skills
- BLS Provider
- CNA license
- Proficient at EagleSoft Software and Patterson Dental
- Proficient with Microsoft Office
- Time management
- Multi-tasking
- Customer service
Timeline
Dental Front Office Coordinator
James D.J. Lim, DDS Torrance Smile Dentistry
04.2022 - Current
Restaurant Server
California Sushi And Teriyaki
06.2021 - 02.2022
Certified Nursing Assistant
Southern California Regional Occupation Center
California State University - Dominguez Hills
High School Diploma -
Torrance High School