Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Herrera

Victorville,CA

Summary

Dedicated Office Assistant with over twelve successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Word, Excel, Powerpoint, and Outlook. Looking for a career were I can use and grow my skills being a supportive part of a successful company.

Overview

15
15
years of professional experience

Work History

Caregiver

In Home Supportive Services
10.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Schedule and maintain an organized schedule of doctor and weekly therapy appointments.
  • Transport to and from weekly appointments.
  • Assisted with dressing guidance, grooming, and meal preparation.
  • Maintained clean and safe personal areas and prepared healthy meals to support client nutritional needs.

Office Assistant

San Bernardino County
04.2012 - 09.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Prepared court documents with accuracy and attention to detail, meeting strict deadlines and ensuring compliance with legal procedures and requirements.
  • Edited and proofread documents for accuracy and completeness.
  • Input data into appropriate databases.
  • Coordinated and scheduled meetings and appointments.

Teller

Usa Checks Cashed
06.2009 - 04.2012
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Received loan and utility payments, sending funds to correct destinations.
  • Processed applications for new accounts.
  • Maintained friendly and professional customer interactions.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Trained new hires on customer service policies and procedures.


Education

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ

High School Diploma -

Excelsior High School
Victorville, CA
06-2002

Skills

  • Records management
  • Client documentation
  • Compassionate client care
  • Office management

Timeline

Caregiver

In Home Supportive Services
10.2023 - Current

Office Assistant

San Bernardino County
04.2012 - 09.2023

Teller

Usa Checks Cashed
06.2009 - 04.2012

Bachelor of Science - Psychology

University of Phoenix

High School Diploma -

Excelsior High School

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Naomi Herrera