- Crafting and DIY Projects
- Fashion and Style
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
Naomi Hidalgo
Comfort
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and maintaining loyalty.
Overview
4
4
years of professional experience
Work History
Groundsman
Rocking C Milling
10.2024 - 01.2025
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Used tools to keep machinery running efficiently
- Upheld company reputation by adhering to all safety guidelines and regulations during daily tasks.
- Consistently met project deadlines through effective time management skills for both individual assignments and team efforts.
Bartender
Taboo
12.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Secretary
Hidalgo Cedar Yard
05.2021 - 08.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
High School Diploma -
Sabinal High School
Comfort, TX05-2021
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Relationship building
- Computer proficiency
- Complaint resolution
- Payment processing
- Client relations
- Professional telephone demeanor
- Product knowledge
- Order processing
Interests
Timeline
Groundsman
Rocking C Milling
10.2024 - 01.2025
Bartender
Taboo
12.2023 - 08.2024
Secretary
Hidalgo Cedar Yard
05.2021 - 08.2024
High School Diploma -
Sabinal High School
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