Naomi Hiramoto

• Improved Customer Satisfaction: Increased customer satisfaction scores by 15% through effective staff training and implementation of new customer service policies.
• Sales Growth: Achieved a 10% increase in sales by implementing new promotional strategies and improving menu offerings.
• Managed purchasing, sales, marketing and customer account operations efficiently
• Assisted in recruiting, hiring and training of team members

• Hair, Beauty and SPFX Services for Film,Television,Web, Editorial, and Theater

• "Increased bar sales by 20% within six months through strategic menu design and marketing campaigns."
• "Maintained average customer satisfaction rating of 4.8 out of 5 by implementing customer service training programs for staff."
• "Reduced operating costs by 15% through implementing inventory control systems and optimizing staffing levels."

• Increased sales by 20% through implementing new marketing strategies and optimizing menu offerings
• Reduced labor costs by 15% by improving scheduling processes and reducing overtime hours
• Achieved 95% customer satisfaction rating by training staff on exceptional service standards and addressing customer complaints promptly
• Improved employee retention rates by 25% through implementing comprehensive training program and offering incentives for top-performing staff
• Successfully managed teams of 50 employees and exceeded revenue targets by 10% during high-volume holiday season
• Developed and implemented new inventory management systems resulting in 20% reduction in food waste and 5% increase in profitability

• "Consistently exceeded monthly sales targets 15% through strong customer relationship management and product knowledge."
• Top performer for Hawaii. Northern California, Washington,Oregon, Idaho market.
• Built a loyal client base through providing exceptional customer service and follow-up communication, resulting in repeat business and positive referrals."

• Exceeded monthly sales targets, average of 15% over period of six months."
• Implemented customer loyalty program which resulted in 20% increase in repeat business."
• "Increased sales revenue by 25% in the first quarter by implementing new sales and marketing strategies."

• "Reduced purchase costs by 15% over period of six months by negotiating better prices with vendors."
• Reduced inventory carrying costs by 10% by optimizing inventory levels and reducing obsolete inventory."
• Introduced new line of organic body care products, which generated $10,000 in sales in first quarter."
• "Improved supplier relationships by negotiating better payment terms, resulting in more stable supply chain."

• Achieved a 20% increase in sales of a particular product line through the development of targeted educational materials and in-store demonstrations.
• Exceeded monthly sales targets 15% on average through effective skin care consultations and personalized product recommendations.
• Increased sales of premium skin care products by 30% through development and delivery of comprehensive training program for sales staff.

• "Maintained 90% customer retention rate by providing exceptional service and personalized product recommendations."
• "Implemented new inventory management system that reduced out-of-stock items by 50%."
• "Collaborated with sales team to develop new sales strategies, resulting in 25% increase in overall sales."
• Consistently exceeded monthly sales targets by 20%."
• "Increased knowledge of product lines by 50% through training and independent research."

• Service direct and online customer complaint and inquiries, Fulfill all sample requests from different markets Work closely with marketing on events and promotions.
• Handling all account and reps regarding sales orders.
• MS Word, Excel, Outlook, AS400 inventory system.

Freelance Retail Makeup Artist for Christian Dior, Shu Umera ,Benefit, Shiseido , Lorac ,Stila, Makeup Forever, Armani

• Assisted customers with product recommendations, application techniques, and skincare routines.
  
• Managed inventory and restocked products to maintain a visually appealing store.
  
• Met or exceeded monthly sales goals through effective communication and customer service.
  
• Participated in training sessions to stay up-to-date on new products and industry trends.

• Demonstrated exceptional customer service skills by providing personalized makeup recommendations and consultations to clients
  
• Achieved consistently high sales results, exceeding monthly sales goals by an average of 20%
  
• Trained new employees on product knowledge and sales techniques, resulting in improved overall team performance
  
• Maintained a clean and organized sales floor, ensuring a positive shopping experience for customers
  
• Collaborated with the store manager to develop and implement new marketing strategies, resulting in increased foot traffic and sales