Naomi Iorga
Canton
Summary
Resourceful, people-focused professional with a passion for bringing order, clarity, and momentum to every team I'm part of. With a strong background in restoration and construction, I've worn many hats—administrative assistant, estimator, team builder—and I take pride in doing them all with excellence. Whether I'm walking a homeowner through their reconstruction project or running payroll behind the scenes, I bring sharp organization, clear communication, and a heart for service. I don't just keep things running—I help them grow. From starting daily team huddle games to tripling our recon workload, I show up fully, lead with confidence, and make sure no detail (or teammate) gets left behind.
Overview
7
7
years of professional experience
Work History
Estimator – Reconstruction
Michigan Restoration Services
02.2024 - Current
- Trained in Xactimate and write accurate reconstruction estimates for insurance billing.
- Meet with homeowners to explain project scope, sign agreements, and gather measurements for estimate development.
- Handle reconstruction leads by calling clients, setting appointments, and walking them through expectations.
- Submit estimates to adjusters, manage follow-ups, and navigate approval processes to ensure proper insurance coverage.
- Manage material budgets, including kitchen designs, flooring, and purchase coordination with vendors.
- Act as primary point of contact for all reconstruction-related questions from clients and adjusters.
- Significantly increased reconstruction volume—from 1 job every two weeks to 1+ job per day—driving department growth.
Administrative Assistant
Michigan Restoration Services
11.2022 - Current
- Manage inventory and packout supplies, preparing detailed summaries to ensure accurate time-and-material insurance billing.
- Prepare daily job packets and support morning huddles to ensure field staff have required documentation and updates.
- Assist company leadership by providing sketches and administrative support during project planning sessions.
- Maintain and audit technician timesheets; initiated and now run weekly payroll through a third-party service.
- Developed efficient systems for organizing jobsite photos, notes, and daily checklists to streamline team workflow.
- Handle light bookkeeping duties, including coding receipts by job and tracking project-specific expenses.
- Conduct finish elections with homeowners and file paid documents for accurate project documentation.
- Initiated team-building activities during daily huddles, including riddles and quick games, creating a more connected and engaging team culture.
Front Desk Receptionist
Preferred Dental Group
06.2021 - 11.2021
- Greeted and welcomed visitors in a professional manner while managing multiple tasks efficiently.
- Provided a high level of customer service, addressing client needs and concerns promptly.
- Handled incoming calls, routing to appropriate staff and taking detailed messages when necessary.
- Maintained a well-organized front desk area and ensured all forms and materials were current.
- Performed administrative duties including data entry, scanning, filing, and updating patient databases.
- Assisted with sign-in procedures and completion of forms for new and returning patients.
- Organized and maintained client files to support smooth day-to-day operations.
Warehouse Associate & Learning Ambassador
Amazon
08.2020 - 04.2021
- Picked and processed customer orders using robotic systems and barcode scanning technology.
- Trained new hires and conducted employee audits, promoting efficiency and quality standards.
- Stepped in as assistant manager when needed, managing floor operations and providing coaching to team members.
- Ensured adherence to packing protocols and maintained a clean, organized workspace.
Private Nanny
Sarah Peistrek
02.2018 - 03.2020
- Provided full-time care for children, managing morning routines, school drop-offs/pick-ups, and evening schedules.
- Prepared meals, supervised homework, and maintained structured bedtime routines.
- Handled household responsibilities including light cleaning, laundry, and occasional grocery shopping.
- Transported children to extracurricular activities and supported family needs with consistency and warmth.
Education
High School Diploma -
Accelerated Christian Education Homeschool
Hendersonville, TN06-2018
Skills
- Office administration and organization
- Customer service and support
- Documentation and record keeping
- Time management and scheduling
- Estimating and scope development
- Xactimate proficiency
- Strong communication skills
- Critical thinking and problem solving
- Team leadership and building
- Computer proficiency and software skills
- Attention to detail
Languages
Romanian
Native or Bilingual
Community Service
Emanuel Romanian Church, Volunteer Romanian Language Teacher, Dearborn Heights, MI, 2021, 2024, - Created and taught a full Romanian language curriculum using interactive, multisensory methods including games and group activities., - Developed and implemented lesson plans tailored to different learning styles and student needs., - Modeled respectful behavior to promote a positive classroom culture and support students’ social and emotional development., - Managed classroom behavior constructively to maintain an optimal learning environment., - Provided consistent feedback to parents regarding student progress, behavior, and learning goals., - Tracked academic development and prepared detailed progress reports for families., - Applied a range of instructional strategies to maximize both individual and group learning outcomes.
Timeline
Estimator – Reconstruction
Michigan Restoration Services
02.2024 - Current
Administrative Assistant
Michigan Restoration Services
11.2022 - Current
Front Desk Receptionist
Preferred Dental Group
06.2021 - 11.2021
Warehouse Associate & Learning Ambassador
Amazon
08.2020 - 04.2021
Private Nanny
Sarah Peistrek
02.2018 - 03.2020
High School Diploma -
Accelerated Christian Education Homeschool
Similar Profiles
PHYLLIS MCELROYPHYLLIS MCELROY
Family Independence Specialist/Success Coach at State of Michigan, Michigan, Health and Human ServicesFamily Independence Specialist/Success Coach at State of Michigan, Michigan, Health and Human Services
VERNON WILLIAMSVERNON WILLIAMS
Facilities Maintenance Manager at Disaster Restoration Services (DRS)Facilities Maintenance Manager at Disaster Restoration Services (DRS)
Brian AntunezBrian Antunez
Technician at Cleaning Restoration ServicesTechnician at Cleaning Restoration Services
Symphony SolaSymphony Sola
Patient Attendant at ManpowerGroupPatient Attendant at ManpowerGroup
LAYAL HAOULILAYAL HAOULI
Accounts Receivable Specialist at Dearborn Fresh SupermarketAccounts Receivable Specialist at Dearborn Fresh Supermarket