Naomi James
San Francisco,CA
Summary
Organizational leader with 10 years of progressive HR experience and a Master’s in Organizational Leadership. Skilled in workforce planning, employee relations, immigration, and compliance across manufacturing, engineering, and venture capital functions. Strong track record of partnering with senior leaders to drive people strategy, improve retention, and lead teams through change. Holds a minor in HR Management and brings a practical, business-focused approach to leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Human Resources Business Partner, Lead
Niterra North America
04.2023 - Current
- Serve as West Coast HR Lead, managing HR operations for 2 direct reports and supporting over 150 employees across manufacturing, engineering, and administrative functions.
- Led compliance reviews and policy updates aligned with California and federal labor laws, reducing risk exposure and ensuring 100% audit readiness in partnership with legal and corporate HR.
- Manage complex immigration cases (H-1B, TN, Green Card sponsorships), coordinating with external counsel and internal stakeholders to ensure compliance and seamless employee experience.
- Directed annual performance and compensation planning cycles using Lattice and Payscale, achieving 100% completion and maintaining equitable pay practices across all departments.
Senior Human Resource Business Partner
Niterra North America
05.2020 - 04.2023
- Advised a 200+ person engineering and product organization through workforce planning and two org redesigns, increasing team efficiency by 18% and aligning talent to business priorities.
- Delivered quarterly talent analytics dashboards that uncovered trends in attrition and engagement, leading to targeted retention strategies that reduced regrettable turnover by 22% year-over-year.
- Coached 25+ senior managers and directors on leadership development and succession planning, resulting in 30% internal mobility within 12 months and improved cross-functional collaboration scores.
- Launched and scaled a new onboarding and manager enablement program that increased new hire time-to-productivity by 35% and boosted new manager confidence scores by 40%.
Human Resource Business Partner
Niterra North America
11.2018 - 04.2020
- Partnered with senior leaders to drive organizational restructuring and workforce planning initiatives, resulting in increased team alignment and a 15% improvement in employee retention.
- Led resolution of complex employee relations issues across multiple states, reducing legal risk and achieving 100% compliance with federal and California-specific employment laws.
- Transformed engagement strategy by leveraging survey data to build targeted action plans, boosting team morale and contributing to a 20% increase in manager effectiveness scores.
Associate Human Resources Generalist
Adobe Marketo
02.2016 - 10.2018
- Administered new hire & benefit orientation to new hires (300+), contributing to a 10% rise in satisfaction scores on post-onboarding surveys.
- Ensured all new hire and separation paperwork was processed within the established timeframe while maintaining a checklist, I-9 audits, sexual harassment certifications renewals, COBRA administration, EDD unemployment claim forms, coordinating outplacement services, garden leaves, severances, and retention, relocation, sign-on bonuses.
- Maintained OSHA record-keeping forms, federal and state labor posters, workers’ compensation claims, and ergonomics program administration.
Recruiter
Gold State Services
11.2014 - 01.2016
- Conducted 100+ candidate screenings per quarter, resulting in a 65% interview-to-hire ratio and improved quality-of-hire metrics across technical and business roles.
- Partnered with 10+ hiring managers to define role requirements, reducing time-to-fill by 30% and increasing alignment between candidate profiles and team needs.
- Managed and optimized the applicant tracking system (ATS), enhancing data accuracy by 40% and ensuring 100% compliance with EEOC reporting requirements.
Education
Master of Science - Organizational Leadership
California State University, East Bay
01-2020
Bachelor of Arts - Communications W/ Minor in HR Management
Phoenix University
2010
Skills
- HR policies implementation
- HR analytics
- Diversity and inclusion
- Employee relations
- Global HR experience
- Organizational development
- Workforce planning
- Succession planning
- Leadership coaching
- Exit interviews
- Legal compliance
Certification
- SHRM-CP - SHRM Certified Professional
- PMP - Project Management Professional
- CEC - Certified Executive Coaching, Symbiosis
- HCM - Human Capital Management, Workday
- HRBP 2.0 - AIHR
- CPMP - Certified Performance Management Professional, Udemy
Timeline
Regional Human Resources Business Partner, Lead
Niterra North America
04.2023 - Current
Senior Human Resource Business Partner
Niterra North America
05.2020 - 04.2023
Human Resource Business Partner
Niterra North America
11.2018 - 04.2020
Associate Human Resources Generalist
Adobe Marketo
02.2016 - 10.2018
Recruiter
Gold State Services
11.2014 - 01.2016
Master of Science - Organizational Leadership
California State University, East Bay
Bachelor of Arts - Communications W/ Minor in HR Management
Phoenix University
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