Naomi Kilburn
Curtice,Ohio
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
53
53
years of professional experience
Work History
Administrative Assistant
Franklin Park Mall - Pacific Retail Corporation
06.1970 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Perform receptionist and customer service functions
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted General Manager In lease compliance, tenant coordination duties
- Assisted Property Accountant with accounting functions,
- Process and enter invoices in the the property management software (MRI) and perform weekly check runs.
- File accounts payable check remittances and maintain vendor files
- Manage/update Insurance certificates for any/all tenants and vendors
- Manage/update tenant lists
- Transfer and update utilities when tenants move out or relocate
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
High School Diploma -
Woodward High School
Toledo, OHSkills
- Mail Management
- Written/Verbal Communication
- Critical Thinking
- Multi-Line Phone Systems
- Business Correspondence
- Prioritization
- Process Optimization
- Records Management
- Accounting Support
- Administrative Support
- Business Administration
- Complex Problem-Solving
- Microsoft Office
- Time Management
- Customer Relations
Timeline
Administrative Assistant
Franklin Park Mall - Pacific Retail Corporation
06.1970 - 06.2023
High School Diploma -
Woodward High School
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