Naomi Kuriatnyk
Newberry
Summary
High-performing leader with over a decade of experience in client success, team development, and operational management across education, sales, and entrepreneurial sectors. Proven track record of driving consultative engagement, improving service delivery, and leading high-performing teams. Adept at creating scalable systems, fostering client loyalty, and achieving measurable outcomes. Now transitioning into clinic operations and sales leadership with a passion for delivering exceptional client experiences, optimizing team performance, and supporting business growth.
Overview
17
17
years of professional experience
Work History
Program Educator and Youth Facilitator
Newberry Elementary School
08.2024 - Current
- Designed and implemented experiential, project-based STEM learning aligned with diverse learner needs.
- Fostered leadership and civic responsibility among youth through structured group activities and mentorship.
- Communicated consistently with stakeholders to align on goals, increase engagement, and ensure program success.
- Collected and analyzed formative assessment data to drive instruction and measure impact.
Client Success Specialist
Next Steps Senior Solutions
06.2024 - 03.2025
- Delivered high-touch, consultative support through personalized intake assessments and individualized care plans, enhancing long-term client engagement and satisfaction.
- Maintained up-to-date CRM records and documentation across dynamic client portfolios with 100% accuracy.
- Led strategic outreach and client education presentations, increasing community engagement and referral networks.
- Built rapport and trust with clients, families, and providers through proactive, solution-oriented communication.
Educator | Curriculum Developer | Event Coordinator
One Room School House
07.2013 - 07.2024
- Directed full-scope academic and enrichment programming across K–8 populations, integrating data-driven learning and family collaboration.
- Spearheaded event logistics and stakeholder partnerships for community service initiatives, volunteer programs, and family engagement events.
- Oversaw student success metrics, including behavior, attendance, and academic progress, to drive responsive interventions.
- Facilitated team coordination to ensure a unified and effective learning environment.
Operations Manager & Co-Owner
Precise Custom Carpentry
03.2008 - 05.2020
- Directed all phases of business operations including budgeting, payroll, procurement, client communications, and project execution.
- Led sales consultations with new clients, developed custom service proposals, and negotiated contracts to secure recurring business.
- Supervised contractors and maintained workflow alignment with safety, quality, and timeline goals.
- Implemented targeted marketing campaigns that increased revenue by 30% year-over-year.
Program Coordinator & Trainer
Guardian Ad Litem
08.2011 - 03.2020
- Designed and delivered volunteer training programs focused on youth advocacy, legal rights, and trauma-informed practices.
- Provided mentorship and support to volunteers, ensuring readiness and confidence in client advocacy.
- Maintained and updated resources to ensure alignment with court procedures and best practices.
Sales Manager of Fine Jewelry
Macy's
11.2009 - 01.2012
- Led a high-performing sales team in a luxury retail environment, achieving 120% of monthly sales goals through relationship-driven selling.
- Delivered tailored client consultations, including diamond and luxury timepiece selection, enhancing the customer experience.
- Managed inventory, merchandising standards, and client outreach, while organizing high-impact events to drive traffic.
- Trained and coached staff, aligning team behaviors with brand standards and service excellence.
Education
Bachelor of Arts - Elementary Education
Saint Leo University
Saint Leo, FL05-2013
Associate of Arts - Education
Santa Fe College
Gainesville, FL04-2011
Skills
- CRM Platforms
- Microsoft Office Suite
- Project Management Tools
- Event Planning
- Data Entry & Documentation
CORE COMPETENCIES
- Consultative Sales & Client Retention
- Cross-Functional Team Leadership
- Community & Stakeholder Engagement
- Scheduling Optimization & Staff Training
- Performance Metrics & Reporting
- Conflict Resolution & Client Escalations
- Local Marketing & Outreach Strategy
- P&L Mindset & Operational Oversight
- CRM & Data-Driven Decision Making
Timeline
Program Educator and Youth Facilitator
Newberry Elementary School
08.2024 - Current
Client Success Specialist
Next Steps Senior Solutions
06.2024 - 03.2025
Educator | Curriculum Developer | Event Coordinator
One Room School House
07.2013 - 07.2024
Program Coordinator & Trainer
Guardian Ad Litem
08.2011 - 03.2020
Sales Manager of Fine Jewelry
Macy's
11.2009 - 01.2012
Operations Manager & Co-Owner
Precise Custom Carpentry
03.2008 - 05.2020
Bachelor of Arts - Elementary Education
Saint Leo University
Associate of Arts - Education
Santa Fe College
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