Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Receptionist
Porsche
06.2017 - 12.2017
Kept reception area clean and neat to give visitors positive first impression.
Maintained confidentiality of information regarding clients and company.
Confirmed appointments, communicated with clients, and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Provided clerical support to company employees by copying, faxing, and filing documents.
Resolved customer problems and complaints.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Handled cash transactions and maintained sales and payments records accurately.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Operated multi-line telephone system to answer and direct high volume of calls.
Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Crew Management
Rite Bros Aviation
Port Angeles, WA
06.2016 - 01.2017
Collaborated with cross-functional teams to align production plans with customer requirements.
Prepared and maintained comprehensive production reports to highlight production developments for management review.
Created and implemented tracking systems to monitor progress and meet deadlines.
Reviewed building plans and zoning permit applications to verify compliance with requirements such as bulk, placement and parking ratios.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in Type meetings.
Devised and implemented efficient processes for production tracking and inventory control.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Proven ability to develop and implement creative solutions to complex problems.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Cultivated interpersonal skills by building positive relationships with others.
Applied effective time management techniques to meet tight deadlines.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Proved successful working within tight deadlines and a fast-paced environment.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated strong organizational and time management skills while managing multiple projects.
Receptionist
Richard Clatworthy Studio
Newcastle Upon Tyne, UK
01.2013 - 03.2015
Kept reception area clean and neat to give visitors positive first impression.
Maintained confidentiality of information regarding clients and company.
Restocked supplies and submitted purchase orders to maintain stock levels.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained visitor log for entering and leaving facility for security purposes.
Assisted with onboarding new clients and securing paperwork completion.
Organized, maintained and updated information in computer databases.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Scheduled office meetings and client appointments for staff teams.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Compiled information from files and research to satisfy information requests.
Helped office staff prepare reports and presentations for internal or client-related use.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Handled assignments independently with good judgement and critical thinking skills.
Staffer
Eleni Bakopanas MP Liberal Party Of Canada
Montreal , Quebec
01.2007 - 12.2008
Wrote and proofread emails, memos and other types of professional correspondence.
Maintained clean and neat areas for customers and employees.
Managed administrative tasks such as copying, filing and faxing documents.
Set up appointments and updated master calendar.
Monitored reception area, greeted guests and escorted individuals to office locations.
Interviewed, hired, and mentored over Number new personnel and oversaw all staffing operations.
Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Developed and facilitated new-hire orientations.
Conducted reference checks and screening of potential candidates to support onboarding process.
Cultivated relationships with recruitment agencies for access to larger talent pools.
Facilitated smooth employee transitions with comprehensive onboarding program.
Collaborated with manager to determine department's short and long-term hiring needs.
Assisted with personnel records management to support recordkeeping accuracy.
Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
Utilized online applicant tracking system to screen resumes for all job openings.
Education
Communications
University of Cincinnati Blue Ash College
Cincinnati, OH
Skills
Customer and client relations
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Accomplishments
I have been active member of the Democratic since I was 15. My first election was 2020 supporting Al Gore.
Supervised team of Number staff members.
Managed name area.
Accomplished lending library .
Held first-point-of-contact for all internal and external communications with executive-level officers.
Oversaw description project, resulting in improvement.