Summary
Overview
Work History
Education
Skills
Certification
ACTIVITIES
Timeline
background-images

Naomi Livingston

Mt. Pleasant ,SC

Summary

Results-oriented Front Service Clerk with a track record of providing exceptional customer service. Skilled in handling customer complaints and concerns, resolving issues quickly and efficiently. Collaborates with team members to ensure a positive experience. Strong communication skills and a high-energy attitude that contributes to building customer confidence. Proficient in QuickBooks and experienced in office management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

OFFICE MANAGER

Abundance Home Care
02.2016 - 04.2025
  • Greeted visitors/callers daily to handle questions or direct to appropriate staff
  • Documented and routed business correspondence to manage office paperwork
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
  • Made orders for new office supplies based on demand and budgetary restraints
  • Answered approximately 50 phone calls daily and pleasantly welcomed visitors to office
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current

ASSISTANT

Cornerstone Studio
01.2023 - 06.2023
  • Organized and maintained physical and electronic filing systems to obtain organizational efficiency
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions
  • Backed up reception desk by answering phones, scheduling appointments and processing payments
  • Kept notes listing preferences and services provided to clients for quick reference
  • Maintained relationships with 20 long-term clients while handling up to 12 walk-in appointments daily
  • Treated customers to shampooing and head massage to promote loyalty
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business

CHILD WATCH STAFF

YMCA
06.2017 - 08.2019
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup
  • Encouraged early literacy through read-aloud time and alphabet games
  • 4 years childcare experience
  • Carefully identified warning signs of emotional and developmental problems in children
  • Communicated with children's parents and guardians about daily activities, behaviors and problems
  • Sanitized toys and tables to maintain clean, safe environment

FRONT SERVICE CLERK

Publix
01.2018 - 11.2018
  • Handled money for customers
  • Handled the complaints and concerns of customers
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
  • Built customer confidence by actively listening to concerns and giving appropriate feedback
  • Consulted with customers about the latest sales and coupons
  • Answered customers' questions and addressed problems and complaints in person

Education

Associate Degree In Nursing - Nursing

ECPI University
Charleston, SC

Some College (No Degree) - Cosmetology

Paul Mitchell The School
Greenville, SC
02.2023

High School - undefined

Carvers Bay High School
Hemingway, SC
01.2019

Skills

  • Conflict management
  • Listening skills
  • Hospitality services
  • Strong communication skills
  • Time management
  • Cheerful and energetic
  • High-energy attitude
  • Flexible scheduling
  • Support services
  • QuickBooks expert
  • Professional and mature

Certification

Cosmetology License

ACTIVITIES

  • 4-H Leadership Club
  • Key Club
  • Beta Club
  • Business Communications
  • FBLA (Future Business Leaders of America)
  • National Honors Society

Timeline

ASSISTANT

Cornerstone Studio
01.2023 - 06.2023

FRONT SERVICE CLERK

Publix
01.2018 - 11.2018

CHILD WATCH STAFF

YMCA
06.2017 - 08.2019

OFFICE MANAGER

Abundance Home Care
02.2016 - 04.2025

Some College (No Degree) - Cosmetology

Paul Mitchell The School

High School - undefined

Carvers Bay High School

Associate Degree In Nursing - Nursing

ECPI University

Similar Profiles

CREATE PROFILE