Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Naomi Lopez

Collinsville,Oklahoma

Summary

Dynamic Team Lead with a proven track record at Panera Bread, enhancing team performance and customer satisfaction through expert coaching and problem-solving. Excelled in quality control and staff training, fostering a culture of excellence and safety. Achieved significant improvements in production monitoring and complaint resolution, embodying professionalism and attention to detail. Supportive Team Lead with [Number] years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 50 pounds. Highly experienced in performing quality inspections and machinery operations.

Overview

2
2
years of professional experience

Work History

Team Lead

Panera Bread
08.2022 - 10.2024
  • As a team lead, I supervised my area (typically in Panera Bread drive-through) . I helped remind coworkers to make sure items were being sent correctly, making sure all items were sent in a specific timeframe and helping rephrase sentences for customers to understand more clearly about items they were questioning. I had the capabilities of switching positions when needed. Along with help training new hires to understand the position better.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

High School Diploma -

Owasso Highschool
Owasso, OK
05.2024

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Quality Control
  • Workplace Safety
  • Complaint resolution
  • Production Monitoring

Languages

Spanish
Native or Bilingual

Interests

  • I participate in a variety of outdoor recreational activities
  • Hiking
  • Volunteering
  • Backpacking and Hiking
  • Adventure Travel
  • Historical Exploration
  • Road Trips
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Dancing
  • Regularly practice mindfulness and meditation for overall wellness

Timeline

Team Lead

Panera Bread
08.2022 - 10.2024

High School Diploma -

Owasso Highschool
Naomi Lopez