Naomi Mar
Waterford,CA
Summary
Experienced Food Service Professional with expertise in food preparation and customer service. Skilled in maintaining cleanliness and safety standards in dynamic environments. Focused on teamwork and delivering high-quality service consistently.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Hickman Community Charter
06.2020 - Current
- Operated kitchen equipment to prepare food items efficiently and safely.
- Prepared and served meals in accordance with health and safety regulations.
- Trained new staff on food preparation techniques and customer service standards.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for students.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Knowledge of school and district policies, rules and regulations.
- Record-keeping and reporting procedures.
- Knowledge of POS system.
Service Advisor
Central Valley Automotive
09.2018 - 06.2020
- Ensured excellent customer service as primary contact for service department.
- Resolved customer inquiries promptly via phone, email, and in-person interactions.
- Scheduled service appointments, optimizing workflow for efficient operations.
- Managed technician assignments based on priority and availability for timely service.
- Oversaw logistics for vehicle repairs, including parts ordering and delivery.
- Maintained accurate records of customer interactions and service documentation.
Service Advisor
Mistlin Honda
10.2015 - 09.2018
- Enhanced customer satisfaction by evaluating vehicle service needs professionally.
- Clarified repairs and maintenance to improve customer understanding and trust.
- Boosted satisfaction through timely follow-up after service completion.
- Prioritized and scheduled repair orders ensuring efficient service delivery.
- Streamlined parts delivery to reduce repair delays and improve efficiency.
- Provided regular updates on repair progress to keep customers informed.
Education
High School Diploma -
Waterford High School
Waterford, CA06.2005
Skills
- Basic Accounting
- Client Relationship Management
- Conflict Resolution
- Word/Outlook/Excel/PowerPoint
- Customer Service
- Strong Organizational Skills, Fast Learner, Creative Problem Solver and Team Player
- Quick learner
- Positive attitude
- Food and safety standards
- ServSafe
Timeline
Food Service Worker
Hickman Community Charter
06.2020 - Current
Service Advisor
Central Valley Automotive
09.2018 - 06.2020
Service Advisor
Mistlin Honda
10.2015 - 09.2018
High School Diploma -
Waterford High School