My goal is to become a veterinarian by pursuing additional education I intend to enroll in college and earn an undergraduate degree in animal science
Naomi Masters
Royal Palm Beach,FL
Summary
Versatile and dedicated, I leveraged strong customer service skills at Vehiclebyers.com to enhance team efficiency and satisfaction. My experience as a petsitter and teacher's assistant at Cypress Trails Elementary showcases my commitment to safety and proactive problem-solving. Proficient in smartphone usage and pet safety, I excel in dynamic environments, consistently prioritizing client and student well-being.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Family Members
10.2024 - 10.2024
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Volunteer
Heart of Gold Baptist Church
04.2024 - 08.2024
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented the organization positively and professionally while providing the community with much-needed services.
- Fed approximately 100 homeless people in the community daily.
Volunteer
New Macedonia Baptist Church
04.2024 - 08.2024
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Approach issues proactively to best meet current and future community needs.
Customer Service Representative
Vehiclebyers.com
06.2024 - 07.2024
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Met customer call guidelines for service levels, handling time, and productivity.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Volunteer Teacher's Assistant
Cypress Trails Elementary
09.2017 - 04.2019
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classrooms and common areas to monitor, enforce rules, and support the lead teacher.
Education
No Degree -
Royal Palm Beach Highschool
10600 Okeechobee Blvd, West Palm Beach, FL 3341105-2025
Skills
- Housetraining
- Pet control
- Pet safety
- Smartphone Usage
- Customer Service
- Valid Driver's License
- Honest and Trustworthy
Interests
Timeline
Pet Sitter
Family Members
10.2024 - 10.2024
Customer Service Representative
Vehiclebyers.com
06.2024 - 07.2024
Volunteer
Heart of Gold Baptist Church
04.2024 - 08.2024
Volunteer
New Macedonia Baptist Church
04.2024 - 08.2024
Volunteer Teacher's Assistant
Cypress Trails Elementary
09.2017 - 04.2019
No Degree -
Royal Palm Beach Highschool
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