My goal is to become a veterinarian by pursuing additional education I intend to enroll in college and earn an undergraduate degree in animal science
Naomi Masters
Royal Palm Beach,FL
Summary
Versatile and dedicated, I leveraged strong customer service skills at Vehiclebyers.com to enhance team efficiency and satisfaction. My experience as a petsitter and teacher's assistant at Cypress Trails Elementary showcases my commitment to safety and proactive problem-solving. Proficient in smartphone usage and pet safety, I excel in dynamic environments, consistently prioritizing client and student well-being.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Family Members
Royal Palm Beach, FL
10.2024 - 10.2024
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Volunteer
Heart of Gold Baptist Church
5503 Broadway, West Palm Beach, FL 33407
04.2024 - 08.2024
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented the organization positively and professionally while providing the community with much-needed services.
- Fed approximately 100 homeless people in the community daily.
Volunteer
New Macedonia Baptist Church
748 W 9th St, Riviera Beach, FL 33404
04.2024 - 08.2024
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Approach issues proactively to best meet current and future community needs.
Customer Service Representative
Vehiclebyers.com
West Palm Beach, FL
06.2024 - 07.2024
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Met customer call guidelines for service levels, handling time, and productivity.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Volunteer Teacher's Assistant
Cypress Trails Elementary
133 Park Rd N, Royal Palm Beach, FL 33411
09.2017 - 04.2019
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classrooms and common areas to monitor, enforce rules, and support the lead teacher.
Education
No Degree -
Royal Palm Beach Highschool
10600 Okeechobee Blvd, West Palm Beach, FL 3341105-2025
Skills
- Housetraining
- Pet control
- Pet safety
- Smartphone Usage
- Customer Service
- Valid Driver's License
- Honest and Trustworthy
Interests
Timeline
Pet Sitter
Family Members
10.2024 - 10.2024
Customer Service Representative
Vehiclebyers.com
06.2024 - 07.2024
Volunteer
Heart of Gold Baptist Church
04.2024 - 08.2024
Volunteer
New Macedonia Baptist Church
04.2024 - 08.2024
Volunteer Teacher's Assistant
Cypress Trails Elementary
09.2017 - 04.2019
No Degree -
Royal Palm Beach Highschool