Naomi Maye
Durham,NC
Overview
3
3
years of professional experience
Work History
General Merchandiser
Target
Durham, NC
04.2023 - 07.2023
- Organized product displays in retail stores according to company guidelines.
- Assisted customers with product selection and answered inquiries about product features.
- Monitored inventory levels and adjusted stocking accordingly.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Cashier
Wingstop
Durham, NC
03.2021 - 09.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Worked closely with front-end staff to assist customers.
- Followed company security procedures for handling large sums of money.
Hostess
Cracker Barrel
Durham, NC
06.2020 - 08.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Provided customers with accurate wait times and monitored waiting list.
Education
High School Diploma -
Northern High School
Durham, NC01-2024
Skills
- Retail Merchandising
- Customer Service
- Customer Relationships
- Organizational Skills
- Time Management
- Cash Register Operations
- Data Processing
- Decision-Making
- Reliability
- Motivated Team Player
- Adaptability and Flexibility
- Quick Learner
- Performance Improvement
- Safety Procedures
- Team Building
- Merchandise Restock
- Goal Setting and Prioritization
- Excellent Communication
Timeline
General Merchandiser
Target
04.2023 - 07.2023
Cashier
Wingstop
03.2021 - 09.2022
Hostess
Cracker Barrel
06.2020 - 08.2021
High School Diploma -
Northern High School