Naomi McPherson
Gainesville,FL
Summary
High-energy person desiring position in the dental field. Offering extensive experience supporting patients and staff in fast-paced offices. Excellent communicator and diligent about providing detailed education to improve dental health.
Overview
5
5
years of professional experience
Work History
Sterilization Technician
Ruso Orthodontics
3760 N Wickham Rd Suite 1, Melbourne, FL 32935
03.2023 - 08.2023
- Prepared and sterilized instrument sets and materials for use by dentists daily.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists by passing instruments and suctioning intraoral fluids.
- Assisted dentists, assistants, and other personnel by handing appropriate tools and supplies needed for procedures.
- Staged tray for procedures by arranging dental instruments and equipment.
- Sterilization technician
- Performed X-rays and photographs
- Performed iTero scans
Front Desk Receptionist
Brevard County Fire Rescue
Rockledge, FL
06.2022 - 07.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Shift Lead
Cycle Bar
Rockledge, FL
06.2020 - 05.2021
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Sold new memberships to clients
- Sold merchandise to current members
- Helped store management meet standards of service and quality in daily operations.
Dental Volunteer
Sunshine Smiles Dentistry
Viera, FL
06.2018 - 07.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Shadowed dental hygienists and dentists during procedures
Education
Associate of Science - General Studies
Eastern Florida State College
MelbourneHigh School Diploma -
Viera High School
Melbourne, FL05.2021
CMAA Certification -
Viera High School
Viera, FL05.2021
Skills
- Social Perceptiveness
- Attention to Detail
- Good Telephone Etiquette
- Dependable and Responsible
- X-rays
- iTero Scans
- Experience with invisalign
- Sterilization of Dental Instruments
- Sanitize work area
References
Ruso Orthodontics
Melbourne FL 32940
Dr. Ruso
321-242-9900
Sunshine Smiles
Viera FL 32940
321-622-6255
Timeline
Sterilization Technician
Ruso Orthodontics
03.2023 - 08.2023
Front Desk Receptionist
Brevard County Fire Rescue
06.2022 - 07.2022
Shift Lead
Cycle Bar
06.2020 - 05.2021
Dental Volunteer
Sunshine Smiles Dentistry
06.2018 - 07.2018
Associate of Science - General Studies
Eastern Florida State College
High School Diploma -
Viera High School
CMAA Certification -
Viera High School