Test & Evaluation, Cyber Branch
United States Space Force
09.2022 - Current
Hi, I’m
NAOMI MILLER
Colorado Springs,CO
Summary
Air Force and Space Force Cyber Security and Information Technology professional with over 6 years of experience in managing and securing networks and systems. Strong background in Windows administration, team leadership, and project management. Able to collaborate effectively with both technical and non-technical stakeholders to mitigate security risks and ensure business continuity.
Skills
ACTIVE MILITARY CLEARANCE
CYBER SECURITY
PROGRAM MANAGEMENT
NETWORK ADMINISTRATION
VULNERABILITY ASSESSMENTS
Work History
United States Space Force
Test & Evaluation, Cyber Branch
09.2022 - Current
Job overview
- Generated quarterly 2-day qualification course with 6 units’ subject matter experts to ensure instruction met 67 identified key competencies
- Managed $135K training path testbed; provided industry courses to establish Space Force organic cyber test capabilities
- Built foundational cyber test and evaluation templates and checklists establishing continuity for 94 acquisition programs
United States Air Force
Mission Defense Team Manager
01.2022 - 09.2022
Job overview
- Established the organization's first cyber defense team; led cyber terrain reconnaissance to determine system requirements, capabilities, and performance criteria advancing resilience for $1B equipment
- Created, modified, and maintained a 350-hour curriculum of various courses related to operations, techniques, technology, and capabilities per Air Force modernization priority
- Designed and recommended solutions to address cyber threats and vulnerabilities with stakeholders
United States Air Force
Commander's Executive Assistant
11.2020 - 01.2022
Job overview
- Led unit's administration process; developed project timelines, budgets, and resource allocation plans among project team members
- Ran emergency coordination center team; communicated rapid updates, directives, and environmental conditions for 215 members to senior leadership
- Modernized base SharePoint site trained headquarters' office staff for stakeholder meetings for 10 organizations/1.3K members
United States Air Force
Tactical Communications Supervisor
09.2019 - 11.2020
Job overview
- Supervised a 20-member team of communication technicians in the installation, upkeep, and repair of $147M mobile communication equipment
- Instructed cross-career field development, qualifying 8 personnel on 3 joint service systems in 3 months/50% of standard time
- Directed inspection teams for final acceptance tests on new equipment including a $715K full-featured mobile network system
United States Air Force
Client Systems Supervisor
11.2018 - 09.2019
Job overview
- Directed a 6-member team in the installation of a $, Multi-National Information System project staging systems in 20 facilities connecting 3 countries' military infrastructures
- Oversaw work center's requirements program; distributed 219 work orders, and 20 high-priority jobs to advance sustainment, restoration, and modernization
- Organized cyber readiness prep and response team to tackle 3.8K CAT 1 faults in under 2 weeks and received a rating of "Excellent" during the inspection
United States Air Force
Communications Focal Point Technician
12.2017 - 11.2018
Job overview
- Guided unclassified and classified storage area network upgrades and tracked service interruption requests enabling $257K in IT requirements
- Synchronized 7 workshops for a $3M Windows 10 OS upgrade project aligning with the Chief Information Officer's priority
- Instructed base-wide Cyber Security classes and simplified new member in-processing
United States Air Force
Client Systems Technician
03.2016 - 12.2017
Job overview
- Executed installs, configurations, and troubleshooting of 9K devices for 24K personnel on an $81M network
- Implemented security protocols, intrusion detection systems, and software patches to remedy 2941 critical security vulnerabilities
- Accelerated new technician qualification by creating and maintaining a central repository for technical advice and solutions
Wal-Mart
Customer Service Manager
11.2013 - 03.2016
Job overview
- Led 25+ customer service associates and cashiers in resolving customer complaints and issues
- Trained employees in customer service techniques, policies, and procedures
- Managed front-end inventory and ensured streamlined customer service areas
Education
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Information Technology
12.2022
Community College of The Air ForceMontgomery, AL
Associate of Applied Science from Information Systems Management
12.2021
Certification
GIAC Information Security Fundamentals
CompTIA Security+
CompTIA Project+
CompTIA Network+
CompTIA A+
LE-1: Linux Essentials
AWS Certified Cloud Practitioner
ITIL Foundation Certificate in IT Service
Timeline
Mission Defense Team Manager
United States Air Force
01.2022 - 09.2022
Commander's Executive Assistant
United States Air Force
11.2020 - 01.2022
Tactical Communications Supervisor
United States Air Force
09.2019 - 11.2020
Client Systems Supervisor
United States Air Force
11.2018 - 09.2019
Communications Focal Point Technician
United States Air Force
12.2017 - 11.2018
Client Systems Technician
United States Air Force
03.2016 - 12.2017
Customer Service Manager
Wal-Mart
11.2013 - 03.2016
Western Governors University
Bachelor of Science from Information Technology
Community College of The Air Force
Associate of Applied Science from Information Systems Management
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