Naomi Navarrete
Balch Springs,Tx
Summary
An experience professional, with a successful track record of establishing and maintaining positive and cooperative work environments with staff at all levels. An articulate, bi-lingual individual well versed in both English and Spanish. A goal oriented individual, assertive and able to adapt to changing environments and demands.
Overview
15
15
years of professional experience
Work History
Receptionist
Green Oaks Physical Therapy
12.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Verified health benefits
- scheduled new patients
- handled bank deposits
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected copay payments, processed transactions and updated relevant records.
Driver
Amazon Flex
05.2021 - Current
- Delivery of packages
Office Manager
Select Choice Transportation
10.2020 - 05.2021
- Routed Drivers
- Searched Load Boards for work
- Made drivers schedules using excel
- Correspond to emails daily
- Handled Bank deposits
- Accounts Payable
- Invoicing
- Emailed drivers schedule and paperwork daily
- Handled Insurance renewal and TDLR license, Us DOT # and all information is updated and correct
- Handled Renewal of contracts
- Working With Vendors
- Payroll
- Established and maintain a professional relationship with vendors
- Bookkeeping
Office Manager
Romans Adjusters
12.2014 - 05.2021
- Data Entry
- Accounts Payable
- Payroll
- Helped customers that came into office
- Handled renewal of Insurance and TDLR License and all information is updated and correct
- Handled bank deposits
- Invoicing
- Correspond to emails daily
- Renewal of contracts
- Handled petty cash
- Handled customer complaints
- Working With Vendors
- Scheduled release of Transports
- Handled Lot Inspections
- Establish and maintain a professional relationship with vendors
- Restock of office supplies
- Bookkeeping
- Organized company meetings
Receptionist
Night Owl Recovery
10.2009 - 12.2014
- Answered phones, mail retrieval
- Data Entry
- Helped clients that come into office
- Invoicing
- Handled releases to transporters
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High school -
West Mesquite High School
05-1998
Skills
- Management experience
- Microsoft Word
- Entry level Microsoft Excel
- Organization skills
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Mail handling
- Multi-line telephone operation
- Professional Demeanor
- Customer Service
- Bank Deposits
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Green Oaks Physical Therapy
12.2021 - Current
Driver
Amazon Flex
05.2021 - Current
Office Manager
Select Choice Transportation
10.2020 - 05.2021
Office Manager
Romans Adjusters
12.2014 - 05.2021
Receptionist
Night Owl Recovery
10.2009 - 12.2014
High school -
West Mesquite High School
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