Summary
Overview
Work History
Skills
Timeline
Generic

Naomi Pearson

Rancho Cucamonga,CA

Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

4
4
years of professional experience

Work History

Receptionist

Monet Dental Group
Rancho Cucamonga, California
03.2025 - Current
  • Delivered exceptional front-desk service by warmly greeting patients, while creating a welcoming and professional atmosphere to ensure a positive first impression.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Efficiently scheduled and rescheduled patient appointments based on individual needs and preferences, while strategically managing the calendar to maintain a smooth, well-balanced workflow for physicians.
  • Oversaw the cleanliness, organization, and overall presentation of the reception area to ensure a consistently welcoming, comfortable, and professional environment for all patients and visitors.

Data Entry Clerk

Spectrum Eyecare Optometry
San Dimas
10.2023 - 03.2025
  • Maintained accurate records of inventory and supplies, facilitating smooth operations and minimizing errors, contributing to enhanced customer satisfaction.
  • Identified and corrected data entry errors using established quality control methods.
  • Communicated with team members to ensure smooth workflow and meet deadlines.
  • Uphold strict confidentiality protocols when handling sensitive customer or client information during data entry process.
  • Verified data accuracy by consistently reconciling work with documentation.

Load Planner

UPS
Ontario
09.2021 - 01.2024
  • Used electronic and manual methods to ensure weight and balances were at the highest accuracies for the various types of aircrafts used through the company.
  • Communicated with management and other departments by tracking, auditing and troubleshooting operational issues.
  • Received an achievement award from the 2022 Peak for Outstanding Performance.
  • Met required productivity and accuracy standards per location and company guidelines.
  • Made sure data was completed and up to date so the inbound cargo would be dispatched correctly to its individual location.

Skills

  • Customer Focus
  • Result Orientation
  • Excellent Communication
  • Process Oversight
  • Flexible and Adaptable
  • Critical Thinking
  • Quality Control
  • Data Accuracy
  • Administrative Support

Timeline

Receptionist

Monet Dental Group
03.2025 - Current

Data Entry Clerk

Spectrum Eyecare Optometry
10.2023 - 03.2025

Load Planner

UPS
09.2021 - 01.2024

Similar Profiles

CREATE PROFILE
Naomi Pearson