Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
21
21
years of professional experience
Work History
Billing Specialist
My Mechanic The Affordable Repair Shop
Englewood, FL
2021.08 - Current
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Applied more than 200 payments per week.
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Monitored outstanding invoices and performed collections duties.
Managed invoicing and payment processing operations.
Director of Retail Operations
Charlotte County Habitat For Humanity
Punta Gorda, FL
2019.01 - 2021.08
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Recruited, managed and motivated 30-member retail team to give every guest positive and memorable experiences.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Submitted reports to senior management to aid in business decision-making and planning.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Rolled out and coordinated strategic plans, realizing sales revenue increase of $100,000
Promoted business' development by building and maintaining relationships with new clients.
Accounts Payable Specialist
The Wyvern Hotel
Punta Gorda, FL
2014.07 - 2019.01
Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
Reached out to vendors and customers to verify information and follow up on client issues.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Oversaw bookkeeping and accounting systems and entered data into systems accurately.
Vault Teller
Regions Bank
Sarasota, FL
2012.05 - 2012.10
Balanced staff and vault at end of day and secured monies in accordance with established procedures.
Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
Maintained, organized and stocked teller window areas.
Properly processed deposits, withdrawals and payments for average of 100 customers daily.
Counted, verified and handled bank deposits and armored car transactions.
Maintained friendly and professional customer interactions.
Office Coordinator
Sweetbay Supermarket
Venice, FL
1999.06 - 2012.04
Maintained and processed invoices, deposits and money logs.
Verified accurate recordkeeping processes, reducing financial inconsistencies.
Organized and carried out proactive month-end, quarterly and year-end processes.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Reviewed and processed employee expense reports and vendor invoices for payment.
Reported financial data and updated financial records in ledgers and journals.
Education
High School Diploma -
Tuscola High School
Waynesville, NC
06.1997
Skills
Billing and Invoicing
Customer Contact
Discrepancy Resolution
Financial Documentation
Billing Data Verification
Account Posting
Expense Tracking
Verbal and Written Communication
Adding, Calculating and Billing Machines
Microsoft Office
Decision Making
Spreadsheet Tracking
Timeline
Billing Specialist
My Mechanic The Affordable Repair Shop
2021.08 - Current
Director of Retail Operations
Charlotte County Habitat For Humanity
2019.01 - 2021.08
Accounts Payable Specialist
The Wyvern Hotel
2014.07 - 2019.01
Vault Teller
Regions Bank
2012.05 - 2012.10
Office Coordinator
Sweetbay Supermarket
1999.06 - 2012.04
High School Diploma -
Tuscola High School
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