Naomi Pryce
Bushkill,PA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Quality Cosmetics
01.2014 - 11.2021
- Managed Scheduling for Staff, monitoring resource allocation to provide optimal coverage and service.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Coordinated communication between departments, fostering collaboration and improving workflow processes.
- Prepared meeting materials and agendas, supporting seamless information dissemination during sessions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored office equipment functionality, coordinating repairs to minimize downtime and maintain productivity.
- Trained new administrative staff on organizational policies and software tools, promoting consistency in operations.
Receptionist
Elvi Pharma LLC
11.2021 - 05.2022
- Greet customers
- Managed Inventory
- QuickBooks
- Assisting other administrative staff with overflow work, including word processing, data entry, and research.
- Organizing past paperwork
- Managed front desk operations, ensuring efficient patient check-in and scheduling.
- Coordinated communication between departments to streamline patient services and improve workflow.
- Maintained accurate patient records in electronic health systems, enhancing data retrieval processes.
- Assisted in inventory management of office supplies, reducing costs through effective stock management.
Administrative Assistant
High Point Partial Care
05.2022 - 01.2024
- Maintain Client rosters for attendance, contact, and billing purposes
- Oversee inventory and order of office supplies, food, etc.
- Coordinate and update client transportation routes
- Receive and distribute phone calls and messages.
- Develop and carry out an efficient documentation and filing system
- Adhere to HIPPA confidentiality laws and rules related to all client information.
- Managed scheduling and appointments for staff, ensuring efficient use of time and resources.
- Assisted in maintaining accurate records using electronic filing systems, enhancing data retrieval efficiency.
Office Manager
Center for Assessment and Treatment
01.2024 - 05.2025
- Verify Insurance eligibility
- Schedule clients
- Ensure timely and accurate customer service
- Handle complaints and specific client/clinician requests
- Monitor stock and office supplies
- Keep updated records of client interaction
- Make confirmation calls for appointments
- Answer the phone, take messages, and follow up appropriately
- Collect payments from clients
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling and logistics for client assessments and treatment sessions.
Education
AOP Certificate - Business Administration And Management
American Institute
Somerset, NJ07.2021
Skills
- Mail Management
- Invoice processing
- Microsoft
- Payroll and budgeting
- QuickBooks
- Accounts Payable/ Accounts Receivable
- Recordkeeping and Bookkeeping
- Organization
- Reliable Planning and time management skills
- Strong teamwork skills and mindset
- Data entry documentation
- Inventory system
- Meeting Planning
- FDA
- HIPPA
- Quality Assurance
- Dependability
- Ability to Multitask and prioritize daily workload
- Customer service
- Computer skills
- Office administration
- Customer and client relations
- Computer proficiency
- Filing
- Office management
- Strong problem solver
- Microsoft Office Suite
- Records management
- Relationship building
- Spreadsheets
- Data collection
- Multi-line phone systems
Languages
English
Full Professional
Timeline
Office Manager
Center for Assessment and Treatment
01.2024 - 05.2025
Administrative Assistant
High Point Partial Care
05.2022 - 01.2024
Receptionist
Elvi Pharma LLC
11.2021 - 05.2022
Administrative Assistant
Quality Cosmetics
01.2014 - 11.2021
AOP Certificate - Business Administration And Management
American Institute
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